Branch Operations Manager

Branch Manager — Commercial Door & Dock Services / Your Branch, P&L, team and PE backing!! This Jobot Job is hosted by: Jillian Morgan Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $120,000 - $160,000 per year A bit about us: Run your branch like it's your own business — full P&L ownership, real autonomy, and the opportunity to grow with an organization that's expanding rapidly! We are a fast-growing, private-equity-backed organization specializing in commercial equipment installation, maintenance, repair, and field-service solutions. Our operations support customers across industries including commercial overhead doors, loading docks, gates, access control, and other essential facility equipment. Our branches operate with an entrepreneurial, hands-on approach. We're looking for leaders who understand the commercial service industry, know how to manage technicians and field operations, and aren't afraid to roll up their sleeves. Why join us? ●Full P&L Ownership: Run your branch like your own business, with real autonomy and accountability. ●Career Advancement: Opportunity to grow into multi-branch or regional leadership as the organization expands. ●Entrepreneurial Environment: Make meaningful decisions without excessive corporate bureaucracy. ●Build Your Team: Take ownership of hiring, developing, and leading your branch employees. ●Growing Organization: Join an expanding business with opportunities to make a measurable impact. ●Leadership Development: Work within a culture that values strong operators and promotes professional growth. ●Additional Compensation: Competitive compensation package with additional incentives and benefits beyond base salary. Job Details We are seeking an experienced, hands-on Branch Manager to lead the daily operations, financial performance, and continued growth of a commercial field-service business. Our ideal candidate comes from commercial overhead doors, loading docks, gates, access control, elevators, commercial HVAC, mechanical service, or a similar technician-driven commercial service industry. This is an opportunity for someone who understands how to manage a profitable branch while remaining closely involved with technicians, customers, dispatch, and operational execution. What You'll Do ●Own the branch's full P&L, including revenue, expenses, profitability, labor utilization, and financial performance. ●Oversee daily operations across field service, installation, project management, dispatch, inventory, purchasing, and customer service. ●Lead, hire, train, and develop service technicians, supervisors, administrative personnel, and other branch employees. ●Manage technician scheduling, dispatch, service delivery, and resource allocation to maximize efficiency and customer satisfaction. ●Monitor service performance, job costing, labor hours, margins, billing, collections, and operational KPIs. ●Partner with sales and business development teams to drive revenue growth, customer retention, and new opportunities. ●Establish and maintain strong relationships with commercial customers, contractors, facility managers, and key accounts. ●Support commercial installation, repair, equipment replacement, and preventative maintenance programs. ●Promote a safety-first culture and ensure compliance with operational and workplace safety standards. ●Manage inventory, equipment, purchasing, and vendor relationships. ●Identify opportunities to improve profitability, streamline processes, and strengthen branch performance. ●Provide regular financial and operational reporting to leadership. ●Represent the business within the local commercial service and contractor community. What We're Looking For Required Qualifications ●Proven leadership experience as a Branch Manager, General Manager, Service Manager, Operations Manager, or similar position within a commercial field-service or equipment-related business. ●Strong preference for experience in commercial overhead doors, loading docks, gates, elevators, access control, commercial HVAC, mechanical service, or closely related commercial equipment service industries. ●Experience managing field technicians, service teams, installation crews, or technical service operations. ●Demonstrated financial accountability, including P&L ownership, budget management, or significant responsibility for branch profitability. ●Strong understanding of technician scheduling, dispatch, customer service, labor management, and operational efficiency. ●Ability to analyze financial statements, job costs, margins, and operational KPIs. ●Experience hiring, coaching, and developing employees. ●Strong customer relationship management and problem-solving skills. ●Hands-on leadership style with the ability to balance strategic decisions and daily operational needs. Preferred Qualifications ●Direct experience with commercial overhead door, dock equipment, or gate installation and service. ●Background progressing from technician, field supervisor, or Service Manager into branch or operations leadership. ●Experience managing preventative maintenance contracts and recurring commercial service revenue. ●Familiarity with field-service management software, ERP systems, or platforms such as ServiceTitan or NetSuite. ●Experience improving underperforming branches or scaling service operations. ●Exposure to acquisitions, integrations, or multi-location service businesses. What Success Looks Like ●You're the type of leader who starts the morning reviewing the dispatch schedule, checks in with technicians on challenging service calls, and understands exactly how your branch is performing financially. ● You know your customers, understand your labor costs, and can identify opportunities to improve efficiency and profitability. ●Most importantly, you take ownership. You treat the branch like your own business, develop your people, and consistently deliver results. Career Growth ●Successful Branch Managers have the opportunity to advance into multi-branch, regional operations, or broader leadership positions as the organization continues to grow. ●If you're an experienced commercial service leader looking for more autonomy, ownership, and long-term opportunity, we'd love to hear from you! ●Compensation: Competitive base salary plus additional compensation opportunities and benefits. Any advertised salary range reflects base salary only and does not include additional compensation perks. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. 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