Head of VIP & Loyalty
Confidential
Head of VIP & Loyalty
About the Company
Fast-growing US-facing sweepstakes and social casino brand.
Industry
Gambling & Casinos
Type
Privately Held
About the Role
The Company is seeking a Head of VIP & Loyalty to join their team. The successful candidate will be tasked with developing and scaling the brand's VIP, loyalty, and high-value player strategy. This pivotal role is focused on the retention, engagement, and long-term value of the most important players, and requires a balance of hospitality, commercial acumen, analytics, and player-first thinking. Key responsibilities include owning the VIP strategy, developing segmentation frameworks, creating personalized experiences, and monitoring player value and profitability. The Head of VIP & Loyalty will also be responsible for leading the VIP team, establishing goals, and partnering with various internal teams to ensure the success of loyalty and retention programs. Applicants for the Head of VIP & Loyalty position at the company should have a minimum of 5 years' experience in VIP, loyalty, CRM, customer lifecycle, or player development roles, with a strong understanding of player retention, engagement, and relationship management. The role demands excellent communication, leadership, and decision-making skills, as well as the ability to balance commercial performance with the creation of exceptional player experiences. A background in sweepstakes casino, online casino, iGaming, sports betting, or social casino is preferred, along with experience in managing high-value customer segments and familiarity with loyalty programs and player segmentation. The ideal candidate will be a relationship builder, strategist, and player advocate, who believes that loyalty is earned through thoughtful engagement and a deep understanding of what players value most.
Hiring Manager Title
General Manager
Travel Percent
Less than 10%
Functions
- Marketing
- ...Head of VIP & Loyalty About the Company A fast-growing online gaming company redefining casino entertainment across North America. Industry Gambling & Casinos Type Privately Held About the Role The Company is in search of a Head of VIP & Loyalty...Suggested
- ...Head of VIP & Loyalty About the Company A trusted, free-to-play online social casino offering games and immersive experiences. Industry Gambling & Casinos Type Privately Held About the Role The Company is seeking a Head of VIP & Loyalty to join...Suggested
$175k - $225k
...build and scale Insider , a best-in-class, first-of-its-kind loyalty program that redefines how retailers engage customers and attract... ...already in place, Insider is at a pivotal inflection point. The Head of Loyalty will lead Insider’s evolution through strategic...Suggested$175k - $250k
...healthspan. WHOOP empowers members to perform at the highest level through a deeper understanding of their bodies and daily lives. As the Head of Government and Defense, you will lead and manage the company’s go-to-market efforts in the government, public, and defense...SuggestedFull timeWork at officeLocal areaRelocationWHOOP
Boston, MA4 days ago- ...The Opportunity Head of Liquidity Modeling and Analysis Full-Time, Treasury Organization Boston, MA, New York, NY or Springfield, MA As Head of Liquidity Modeling and Analysis, you will oversee sophisticated modeling frameworks that ensure the company can meet its financial...SuggestedFull timeTemporary work
MassMutual
Boston, MA3 days ago - ...Head Of Hardware Cyvl is scaling its capture hardware from a hand-built sensor to a contract-manufactured platform, and the Head of Hardware owns that transition end to end. You will define and drive the hardware strategy for V5 and the generations that follow, take...Contract workImmediate startFlexible hours
CYVL
Boston, MA2 days ago $212k - $333.19k
...Head Of Gcm Transition Objective Head of GCM Transition is responsible for leading end-to-end planning and execution of transitions of services, capabilities, and roles into the GCM, enabling Takeda's shift to a globally scaled, capability-led operating model. The...Minimum wageFull timeTemporary workLocal areaShift workTakeda Pharmaceuticals
Boston, MA5 days ago$300k - $400k
About Us Cyvl is a Boston-based tech startup revolutionizing how governments map and manage transportation infrastructure. Our enterprise-grade hardware and software solutions leverage 3D mapping sensors to capture LiDAR, imagery, and GPS data, retrofitted to our ...Immediate startFlexible hoursCyvl, Inc
Boston, MA4 days ago$236.6k
...Novartis Farmacéutica is seeking a Global Head of Technology & Architecture to drive IT strategy in drug discovery. This role is crucial in creating high-throughput AI-driven laboratories. With a focus on leading the evolution of technology capabilities, the position...- ...Dormont Manufacturing Co is seeking a Global Head BR Technology in Cambridge, MA. This pivotal role involves leading the strategy for Data & AI platforms and transforming biomedical research environments into AI-enabled labs. Candidates should possess extensive experience...
$177k - $308k
A leading global healthcare company is seeking a Senior Scientist specializing in Pharmacokinetics and Pharmacometrics in Boston, MA. The role involves developing predictive models, relying on strong data analysis and scientific knowledge to improve drug discovery processes...- A consulting firm specializing in embedded systems is seeking a Business Development Manager. The ideal candidate will have over 8 years of relevant experience in technical industries and will be responsible for direct revenue generation exceeding $2.5M. You will collaborate...
$272.2k
The Role: Moderna is seeking an enterprise-minded Head of Translational Medicine to lead and integrate translational medicine, translational research, and clinical pharmacology & pharmacometrics into a unified, high-impact organization. This senior leadership role is at...Permanent employment- ...Head of Toxicology, Small Molecules About the Company A clinical-stage biopharmaceutical company redefining pain management through non-opioid therapies. Industry Biotechnology Type Privately Held About the Role The Company is in search of a Head...
- ...Head of M&A About the Company Industrial manufacturing or distribution company focused on acquisitions and doubling growth. Industry Machinery Type Privately Held, Private Equity-backed About the Role The Company is in need of a Head of M&A to...Remote workFlexible hours
- Santander Consumer USA Inc. is seeking a Manager for Storage & Data Protection Services in Quincy, Massachusetts. This role involves leadership of a skilled team responsible for the governance, administration, and direction of enterprise data protection services. Key responsibilities...
- Wellington Management Company is seeking a Senior Commercial Leader based in Boston. This role involves driving the growth and strategic positioning of the firm’s Multi-Asset Solutions business globally, requiring 15+ years in senior commercialization. The ideal candidate...
- Accor Hotels is seeking a Director of Residences for the Raffles Boston. This role focuses on leading the homeowner experience and ensuring exceptional residential living standards while embodying the hallmark Raffles hospitality. The ideal candidate will have a robust ...Worldwide
- Jagex: The RuneScape Company is seeking a Principal Business Intelligence Specialist to lead their Business Intelligence function. This role focuses on shaping data transformation and ensuring accurate reporting across teams in Finance, Commercial, Product, Marketing, and...Remote jobFlexible hours
$150k - $230k
Head of Medical Writing, Global Clinical Operations, Orion Pharma Job Description The Head of Medical Writing provides strategic, scientific, and operational leadership for the Medical Writing function, and is accountable for the delivery of high-quality clinical and regulatory...$288.4k
...pivotal leadership role at the forefront of oncology innovation, where your work will directly shape the future of cancer treatment. As Head, Oncology Immune Therapeutics, you will define and lead the global research and drug discovery strategy across cutting‑edge...WorldwideRelocation package- Takeda is seeking a Head of Small Molecule In Vitro Pharmacology located in Boston, MA. This senior role will drive the scientific vision and operational strategy, leading a high-performing team and defining the global strategy for in vitro pharmacology. The ideal candidate...
$170k - $267.5k
Role Summary The Head of Operational Risk Capital and Stress Testing is a senior leadership position within the Operational Risk Foundational Programs Team. The ORCAST team has responsibility for managing operational risk event data, producing macroeconomic scenarios and...Temporary work- Ekho Dealer (YC S22) is seeking a Head of Hardware to oversee the transition of capture hardware to a contract-manufactured platform. You will define the hardware strategy, manage vendor relationships, and build a lean hardware team. The ideal candidate has over 10 years...Contract workFlexible hours
$160k - $200k
Mendix Inc. is seeking a Head of GTM Operations for the Americas to optimize revenue strategies and manage operations. You will collaborate with sales leaders to drive success in a SaaS environment. Key responsibilities include forecasting, stakeholder management, and...Remote job- Head of Regeneron Cell Medicines Location: Cambridge, MA (primary site) The Head of Regeneron Cell Medicines (RCM) sets the vision, strategy, and execution for Regeneron's cell medicines portfolio and technology platform. Scope includes ex vivo and in vivo CAR T programs...
- Dormont Manufacturing Co is looking for a Head of Regeneron Cell Medicines to set the vision and strategy for its cell medicine portfolio from its location in Cambridge, MA. This role involves leading multidisciplinary teams and overseeing the development of transformative...
- ...Head of Ocean Marine (Marine Cargo) About the Company Accomplished insurance company Industry Insurance Type Privately Held About the Role The Company is seeking a Head of Ocean Marine (Marine Cargo) to lead the expansion of their cargo team. This...
- Red Hat, LLC seeks a Senior Engineering Manager for their Machine Learning Engineering team in Boston, MA. You will lead efforts to enhance AI and machine learning operational simplicity with an emphasis on open-source innovation. Responsibilities include team leadership...Flexible hours
$300k - $337.5k
Who we are looking for The Senior Managing Director, Global Head of Multi-Asset Class Trading is a pivotal role within State Street Markets to drive product, revenue and efficiency across our current and future capabilities. The current business mix is comprised of captive...Temporary workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of VIP & Loyalty. Be the first to apply!
