Office Associate III - Assertive Community Treatment (ACT) Program

Overview Annual Salary: $33,916 Work Schedule: Monday - Friday 8:30 am to 4:30 pm Join the Hampton-Newport News Community Services Board as a full-time Office Associate III for the ACT Program, where you will play a critical role in supporting our team's mission to deliver exceptional health care services. You will thrive in an onsite environment that promotes collaboration and team-oriented excellence, contributing to a culture defined by empathy and integrity. This position provides an opportunity to work closely with professionals dedicated to fostering a safe and healthy working atmosphere. As a team member you’ll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Paid Time Off, and the Virginia Retirement System (VRS). Take the next step in your career and help us make a positive impact in the lives of those we serve. Let us introduce ourselves Since 1971, the Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders. Assertive Community Treatment, or ACT , is a team of medical, behavioral health, and rehabilitative professionals who use a team approach to meet the needs of an individual living with severe and persistent mental illness. The goal of ACT is to lessen or eliminate debilitating symptoms of mental illness each client experiences and to minimize or prevent recurrent episodes of illness, assist clients to meet basic needs and enhance their quality of life, improve functioning in adult social and employment roles and activities, increase stability in the community, decrease hospitalizations, and lessen the family's burden of providing care. Day to day as an Office Associate III for the ACT program As a full-time Office Associate III supporting the ACT program at the Hampton-Newport News Community Services Board, you will be at the heart of our operations. This dynamic role involves receiving, screening, and assisting callers and visitors, ensuring a welcoming and efficient environment. You will manage office supplies and maintain organized filing systems while performing vital data entry duties, including professional correspondence and report preparation. Additionally, you will coordinate appointments, schedule meetings, and manage meeting rooms, while accurately taking and distributing meeting minutes. Your responsibilities will extend to processing confidential data, collecting client fees, and preparing fee reports. You may also engage in errands and shopping for essential household supplies, making your role both varied and impactful. This position represents the director or manager, allowing you to communicate with various public groups and agencies, further emphasizing your integral contribution to our team and mission. Would you be a great Office Associate III for the ACT program? To excel as a full-time Office Associate III for the ACT program, you must possess a blend of essential skills and experience. These skills will empower you to contribute significantly to our mission of delivering exceptional service in a collaborative team atmosphere. Qualifications To qualify for this position, candidates must have the following: One (1) year of clerical and or customer services experience required. Strong computer skills including Microsoft Office (Outlook, Word, and Excel) and internet and web-based tools (e.g. Zoom). Excellent oral and written communication. Experience in a health care setting preferred Join our team today! So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks. Job Posted by ApplicantPro #J-18808-Ljbffr Hampton-Newport News Community Services Board