Lead Scrum Master (Digital Client Enablement)

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.Pay and Benefits:Competitive compensation, including base pay and annual incentiveComprehensive health and life insurance and well-being benefits, based on locationPension / Retirement benefitsPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).The Impact you will have in this role:Being the Lead Scrum Master in Digital Client Enablement Technology, you will support a centralized digital technology team focused on middleware, infrastructure, and client enablement capabilities that serve both external clients and internal DTCC applications. You will go beyond standard application delivery by helping the team understand and manage the broader business, client, environmental, dependency, and cross-team impacts of middleware and infrastructure work. In this role, you will drive Agile execution, facilitate ceremonies, manage dependencies, improve delivery transparency, and partner closely with the Product Owner, technology lead, squad, portfolio managers, stakeholders, and management to ensure priorities, risks, roadmaps, impediments, and outcomes are clearly communicated and kept on track.Your Primary Responsibilities:Agile Leadership and Delivery ExecutionApply strong Agile and Scrum knowledge to support a Digital Client Enablement Technology squad working across middleware, infrastructure, and client-facing enablement capabilitiesFacilitate Agile ceremonies and ensure the team is aligned on priorities, dependencies, risks, timelines, and delivery commitmentsPartner with the Product Owner and squad to maintain a healthy, prioritized backlog with well-refined user stories and clearly understood outcomesBalance delivery timeframes with continuous iteration so stakeholder and client feedback can be incorporated into team planning and executionParticipate in Scrum of Scrums and related coordination forums to ensure alignment across squads, teams, and broader technology prioritiesDigital Client Enablement, Middleware, and Infrastructure CoordinationSupport delivery for middleware and infrastructure capabilities that enable interaction between clients and DTCC, as well as services used by internal DTCC applicationsHelp coordinate work across infrastructure and middleware areas such as data, Tomcat, APIs, open containers, MQ/MP, and FIX, where applicable to the team’s scopeUnderstand that middleware and infrastructure delivery can have broad downstream impacts, requiring attention to business impact, client impact, environmental readiness, and cross-application dependenciesActively identify delivery risks, dependency gaps, impediments, and communication needs across teams, escalating appropriately and driving timely resolutionSupport a team environment that includes a significant number of new team members by helping establish effective Agile ways of working, communication rhythms, and delivery disciplineCommunication, Stakeholder Management, and Program VisibilityProvide clear, proactive, and transparent communication to technology leads, portfolio managers, stakeholders, and management on progress, risks, impediments, and delivery statusDrive practical communication between the technology lead and the broader team, ensuring ideas, updates, concerns, and roadmaps are surfaced early and clearlyPartner with portfolio management and program stakeholders to share updates, identify opportunities for improvement, and support roadmap visibilityUse concise metrics and delivery updates to create transparency and help stakeholders understand progress, risks, and decisions neededServe as a connector across teams and stakeholders, helping manage competing priorities and ensuring alignment to delivery goalsCoaching, Facilitation, and Team EnablementProvide role-based coaching to Product Owners, developers, QA, and other squad members to improve Agile maturity and delivery effectivenessCreate a safe and productive environment for Agile ceremonies, encouraging active participation and practical problem-solving from all squad membersFacilitate and mediate conflicts within the squad and across stakeholder groups, helping the team stay focused on outcomes and prioritiesCoach the squad to consider how product and technology decisions impact other teams, client-facing capabilities, and enterprise-wide dependenciesHelp the team understand the value of process, governance, delivery structure, and clear roles/responsibilities in a complex technology environmentRelease Planning, Project Coordination, and Risk ManagementSupport the Product Owner and technology team in release planning, delivery sequencing, and readiness trackingCoordinate movement of code between Development, Testing, UAT, and Production environments, including related planning, resourcing, and scheduling activitiesSupport project planning, goal setting, schedule management, resource coordination, and delivery tracking using defined development processesHelp manage and deliver work to specification, within agreed timelines and delivery expectations. Align risk and control processes into day-to-day responsibilities to monitor and mitigate risk, escalating appropriately when needed**NOTE: The Primary Responsibilities of this role are not limited to the details above. **Qualifications:Minimum 6 years of related experienceBachelor’s degree (preferred) or equivalent experienceExperience working in Agile delivery environments, preferably as a Scrum Master or in a similar delivery leadership role.Previous software development lifecycle experienceExperience supporting technology delivery across middleware, infrastructure, digital client enablement, or enterprise platforms is strongly preferred Scrum Master certification is a plusTalents Needed for Success:Strong Agile, Scrum, facilitation, and coaching skills with the ability to apply Agile practices pragmatically in a complex technology environmentProven ability to communicate proactively with technology leads, stakeholders, portfolio managers, and managementAbility to manage dependencies, risks, impediments, and priorities across cross-functional and geographically distributed teamsPractical understanding of why organizations need Scrum Masters, delivery processes, role clarity, and governance to support predictable executionAbility to operate as a gatekeeper and facilitator between managers, stakeholders, and delivery teams while keeping work aligned to priorities and business outcomesStrong problem-solving mindset with the ability to understand broader business, client, environmental, and application impacts of middleware and infrastructure deliveryComfortable supporting a centralized team model where Scrum Masters and Project Managers coordinate across shared delivery data, dependencies, and prioritiesAbility to build trust, resolve issues, encourage collaboration, and drive continuous improvement across the squadWe offer top class training and development for you to be an asset in our organization!The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn, X, YouTube, Facebook and Instagram. DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.Learn more about Clearance and Settlement by clicking here.IT Architecture and Enterprise Services are responsible for enabling digital transformation of DTCC. The group manages complexity of the technology landscape within DTCC and enhances agility, robustness and security of the technology footprint. It does so by serving as the focal point for all technology architectural activities in the organization as well as engineering a portfolio of foundational technology assets to enable our digital transformation.Full timePosting Date: 2026-05-01