Leasing Consultant. Job in Arlington LilyLifestyle Jobs

Job Title: Leasing Consultant Salary: $20 to $21 per hour + bonus opportunities Schedule: Monday – Friday + weekend flexibility Benefits Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions. Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday. Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and more. Responsibilities Coordinate all activities related to affordable apartment rentals, move‑ins, move‑outs, and lease recertifications. Interact directly with prospective and current residents to achieve maximum occupancy, ensure resident retention, and maintain client satisfaction. Listen, understand, and show empathy and respect to others. Provide excellent customer service and promote a quality living experience for all. Generate and handle traffic; qualify prospective residents; lease apartments; prepare lease documentation; complete move‑in paperwork and processes. Ensure model apartments are in touring condition. Orient prospective and current residents to the property. Process renewal paperwork and deliver documentation to current residents monthly. Maintain accurate records of traffic activity by entering applicable information into the computer. Follow up with all prospective residents via phone, mail, or email. Convert phone traffic into scheduled appointments for property tours. Inspect apartments prior to move‑ins and coordinate move‑in/out needs and schedules with maintenance. Create and maintain confidential resident files, including reviewing move‑in paperwork with new residents. Complete weekly leasing reports accurately and on time. Ensure all open and close procedures are completed daily. Assist with ongoing resident relations by responding promptly and accurately to requests. Shop competitive properties. Inspect buildings and grounds for safety and cleanliness; alert maintenance to needed repairs. Assist with processing work order requests and ensure timely completion. Provide clerical support such as answering phone calls, filing, and processing property invoices. Support planning and implementing resident activities to increase retention. Comply with all company policies, applicable health and safety rules and regulations, and all local, state, and federal laws. Perform other duties as assigned. Education and Experience High school diploma is required. Minimum of one year of previous sales experience is preferred. One year of previous residential leasing experience is preferred. One year of previous affordable residential leasing experience with Section 8 and Tax Credit is preferred. Skills and Requirements Capability to read, write, comprehend, and converse in English & Spanish is required. Excellent customer service and interpersonal skills with the ability to relate to others. Prior experience in Yardi Voyager or another equivalent system is preferred. Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. Strong communication skills to effectively and sensitively interact with all levels of management. Sensitivity to confidential matters is required. Ability to work independently and prioritize effectively in a fast‑paced environment with a strong sense of urgency. Ability to relay technical concerns with adequate detail, quickly and accurately. Ability to use general office equipment such as telephone, fax machine, printer, copier, and key track system. Strong organizational and time‑management skills. Ability to cope with and defuse situations involving angry or difficult people. Must maintain a valid driver’s license, clean driving record and current auto insurance. Must comply with all safety requirements. Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. #J-18808-Ljbffr