Regional Operations Manager
LCH Lab. Corp. of America Holdings
Job Summary Regional Operations Manager to oversee the pick‑up delivery service of test samples, supplies and reports within a designated geographic area, as well as specimen processing, data entry and customer service in the South Louisiana and South Mississippi region. Geography Covered South Louisiana and South Mississippi Work Schedule Monday – Friday, 8:00am to 5:00pm. Additional days and hours may be required. Job Requirements High school diploma or equivalent required. Associate’s degree or higher preferred. Previous experience as an operations manager managing several direct reports. Minimum six years of relevant job experience. Ability to solve problems and provide solutions under minimal supervision. Strong leadership skills and proven ability to manage, motivate and mentor a team. Ability to communicate professionally and effectively with internal and external customers. Excellent verbal and written communication skills. High level of attention to detail with strong organizational skills. Comfortable making decisions in a changing environment. Valid driver’s license and good driving record. Proficient with Microsoft Office programs. Responsibilities Oversee daily operations, manage budgets and set performance objectives. Achieve business goals and revenue targets. Recruit, train and perform performance appraisals for team members. Provide coaching and mentoring to supervisory staff. Manage internal and external stakeholder relations. Ensure policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company guidelines. Plan, evaluate and optimize operations to be efficient and cost‑effective. Monitor monthly productivity and report deviations as necessary. Resolve client‑related matters or customer complaints appropriately. Maintain productivity, efficiency and inventory levels. Perform financial analyses and prepare monthly, quarterly and annual statements, analyses and reports on operations and finances. Report on performance, compliance or staffing issues and work with appropriate departments toward resolution. Perform operational duties such as payroll and monthly scheduling. Manage costs effectively by minimizing employee turnover and controlling overtime costs. Prepare specimens when needed; travel to additional sites as necessary. Benefits Employees working 20 or more hours per week are eligible for comprehensive benefits: medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and employee stock purchase plan. Casual, PRN and part‑time employees working fewer than 20 hours are eligible for the 401(k) plan only. Employees on a 7 on/7 off schedule are eligible for all benefits except PTO or FTO. Equal Opportunity Employment LabCorp is proud to be an Equal Opportunity Employer. LabCorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at LabCorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. #J-18808-Ljbffr
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