Pharmaceutical Sales Associate - San Francisco, CA

We are excited to be hiring for a Pharmaceutical Sales Associate (Entry-Level) role. The Pharmaceutical Sales Associate is a critical role to maintain relationships within healthcare offices to supply patient materials and vouchers/samples, as well as provide in‑office education as required. The Associate will be responsible for achieving established service/sales objectives by conducting primarily live customer calls on primary care offices in an assigned geography. They will maintain a positive image for our client and IQVIA, both internally and externally, while maintaining compliance with all policies that govern service/sales activities. Essential Duties & Responsibilities Achieve service and sales goals and objectives by effectively implementing marketing strategies in the assigned region and as defined by business needs. Analyze performance and adjust business plan and approach accordingly. Execute plan and achieve metrics objectives. Maintain and update current and prospective target profiles and call records in CRM. Keep current with market knowledge and competitive products. Successfully complete all required training and team meetings. Plan, organize, and prioritize activities to meet service/sales goals for assigned targets. Demonstrate mastery of customer engagement skills with expertise in questioning and probing to better understand customer wants and needs in order to supply outstanding service. Make complete, accurate, and timely submission of all timekeeping, details, call activity, expense reports, and sample activity. Comply with governing corporate policies and SOPs, as well as applicable federal, state and local laws and regulations, including sample management and proper use of promotional materials and budgets. Education, Experience, & Other Requirements Bachelor’s degree from a four‑year accredited college or university required. 1 year of Customer Service experience preferred. Military experience is a plus. Experience during college such as working, competitive sports, or extra‑curricular activities especially in leadership positions is a plus. Excellent live, virtual, and written communication skills to engage customers. Proven active listening skills. Strong rapport‑building skills. Knowledge, Skills & Core Competencies Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement. Ability to build relationships with customers and internal partners. Ability to partner and collaborate within a team environment. Demonstrated decision‑making skills. Ability to utilize critical thinking. Demonstrated time‑management skills; planning and prioritization skills; ability to multi‑task and maintain prioritization to achieve deadlines. Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines. Technology agility – proficient with Outlook, Teams, Excel, Word, PowerPoint (Microsoft Office) and ability to adapt quickly to new technology and systems. Equal Opportunity Employer IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Compensation and Benefits The potential base pay range for this role is $55,000–$63,000 annually. The actual base pay offered may vary based on a number of factors including job‑related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part‑time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare benefits. #J-18808-Ljbffr