Technical Scrum Master

Req ID: 386147

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Scrum Master to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

1 | Position Overview

The Technical Scrum Master will lead agile delivery for the AWS Policy Master engineering pod and serve as the execution bridge among product owners, business and policy SMEs, solution architecture, data engineering, API, database, DevSecOps, and quality teams. The role combines strong Scrum facilitation with sufficient AWS and data-engineering fluency to manage technical dependencies, remove impediments, maintain delivery transparency, and drive predictable releases across the S3–Lambda–SQS–Aurora–API flow. The individual will not act as the solution architect, but must be comfortable challenging plans, surfacing delivery risk, and translating technical progress into business-ready status.

2 | Required Skills and Experience

• 8–10 years of overall technology delivery experience, including at least 4 years as a Scrum Master or agile delivery lead for data, cloud, integration, or application-modernization teams.
• Strong working knowledge of Scrum and Kanban practices, sprint planning, backlog refinement, daily stand-ups, reviews, retrospectives, release planning, velocity, capacity, and dependency management.
• Experience coordinating multidisciplinary engineering teams spanning cloud data pipelines, APIs or microservices, database engineering, DevSecOps, automation testing, and production support.
• Practical understanding of AWS delivery concepts—S3, Lambda, SQS, EventBridge, Aurora PostgreSQL, API Gateway, IAM, CloudWatch, CI/CD, and infrastructure as code—to facilitate informed technical planning and risk discussions.
• Demonstrated ability to manage cross-team dependencies, RAID items, critical paths, nonfunctional requirements, environment readiness, testing gates, and release or cutover activities.
• Hands-on experience with Jira and Confluence or equivalent agile lifecycle tools; ability to create actionable dashboards and concise executive status reports.
• Strong facilitation, conflict-resolution, stakeholder-management, written communication, and coaching skills; comfortable working across onsite and offshore teams and multiple time zones.
• Experience in insurance, policy administration, operational data stores, data mastering, or regulated financial-services programs is strongly preferred.
• Scrum certification such as CSM, PSM, SAFe Scrum Master, or PMI-ACP is preferred; AWS Cloud Practitioner or similar foundational cloud certification is an advantage.

3 | Duties

• Facilitate sprint ceremonies and ensure each sprint has clear objectives, prioritized stories, acceptance criteria, dependencies, estimates, and accountable owners.
• Partner with the Product Owner and technical leads to maintain a healthy backlog covering ingestion, validation, buffering, transformation, canonical policy data, Aurora persistence, APIs, observability, security, and reliability.
• Build and maintain integrated sprint and release plans across AWS data engineering, Aurora data modeling, API engineering, DevSecOps, testing, business SMEs, and dependent source or consumer teams.
• Identify, track, and remove delivery impediments; escalate architecture, access, environment, data, security, vendor, or dependency blockers with clear impact and resolution dates.
• Monitor sprint predictability, throughput, carryover, defect trends, test progress, technical debt, and release readiness; convert metrics into practical corrective actions rather than administrative reporting.
• Coordinate technical design reviews, story readiness, definition-of-done adherence, nonfunctional requirement coverage, test evidence, production-readiness reviews, and go/no-go checkpoints.
• Facilitate decision-making and conflict resolution while preserving clear accountability among the Product Owner, architects, engineering leads, and business stakeholders.
• Drive continuous improvement through retrospectives, root-cause follow-up, dependency reduction, automation opportunities, and consistent agile engineering practices.
• Provide concise weekly status covering accomplishments, upcoming milestones, risks, decisions, dependencies, staffing, and any impact to scope, schedule, quality, or cost.
• Support cutover, hypercare, incident triage, and post-release reviews to ensure operational learning is incorporated into subsequent sprints.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, 

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