Facilities Manager

Facilities ManagerThe Facilities Manager owns the performance and reliability of all facilities and infrastructure, ensuring centers are safe, fully operational, and supported through proactive planning, fast issue resolution, and strong cross-functional coordination and vendor accountability.Essential Job FunctionsLead and manage facilities staff and external contractors to ensure safe, reliable, and high-quality performanceOversee preventative maintenance programs and ensure timely resolution of facility-related issues across all locationsPrioritize, track, and communicate work orders to ensure efficient resolution with minimal operational disruptionPlan, coordinate, and oversee capital projects, including budgeting, vendor coordination, and executionManage relationships with vendors (maintenance, mechanical systems, security, utilities, and IT partners) and hold them accountable for performance and responsivenessEnsure building security systems, access control, and facility infrastructure are operational and properly maintainedCoordinate cross-functionally with Operations, Finance, and Compliance to support facility needs and minimize riskSkills & AbilitiesHands-on experience in facilities, maintenance, or a skilled trade (HVAC, electrical, plumbing, general maintenance)Strong mechanical aptitude and independent problem solvingAbility to manage multiple priorities across a multi-site environmentAbility to plan, coordinate, and execute projectsProactive and able to anticipate issues before they impact operationsStrong communications and follow throughWork ExpectationsWork Hours: This role typically requires 8-10 hours per day, Monday through Friday, between the hours of 8 am and 6 pm. Flexibility in work hours may be required to accommodate critical deadlines, or to address urgent risk-related issues.On-Site & Travel: This is an in-person role and requires regular travel between sites throughout the day or week.Availability: Must be available to respond to urgent facility or infrastructure issues as needed, which may occasionally require extended hours or availability outside of standard business hours.Performance Goals: Expected to meet key performance indicators (KPIs) related to facility uptime, work order resolution, vendor performance, and overall site reliability. Regular performance reviews will assess progress against these goals.Education & ExperienceRelevant hands-on experience in facilities, maintenance, or a skilled trade requiredFormal education or certifications in facilities, construction, or a related field are a plus, but not requiredKnowledge of building systems and preventative maintenance practicesExperience working with and coordinating external vendors or service providersExperience in multi-site or service-based environments is a plusPhysical RequirementsThis role requires hands-on activity, including lifting (typically up to 40–50 lbs), climbing ladders, bending, reaching, and working in maintenance environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Benefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountHealth insuranceHealth savings accountPaid time offProfessional development assistanceReferral programRetirement planWork Location: In person