Cash Management / Treasury Management Officer

Job Description

Job Description

JOB SUMMARY

The Treasury Management Sales Specialist provides comprehensive sales, implementation, and administrative support for the Bank's Treasury Management services to commercial clients. The role partners with the Lending Team, Branch Network, and Operations to support the development and expansion of the Bank's Treasury Management capabilities. Responsibilities include assisting with client onboarding, product implementation, and supporting revenue growth through the adoption of treasury services such as ACH, RDC, wires, sweeps, and fraud-prevention tools.

the successful candidate will be a highly organized, detail-oriented professional with strong knowledge of commercial banking products and the ability to work in a fast-paced, deadline-driven environment.

PRIMARY ACCOUNTABILITIES/RESPONSIBILITIES:

• Sales and Proposal Preparation:

• Work directly with front line branch staff and lending team to prepare sales proposals, presentations, and product demonstrations for prospective and existing clients.
• Analyze client account data to identify needs and recommend appropriate treasury management solutions.
• Prepare financial analysis and proformas, including cost-benefit analyses, to demonstrate the value of proposed services.
• Assist in the pricing process and prepare all necessary documentation for internal approvals.
• Support responses to Requests for Proposals (RFPs) for treasury management services.

• Treasury Management Development and Implementation:

• Support the development and enhancement of the Bank’s Treasury Management program and service offerings.
• Assist in establishing and maintaining standardized treasury client onboarding procedures.
• Collaborate with internal departments to streamline implementation workflows for treasury products and services.
• Support internal product education and training for lenders and branch personnel on treasury management solutions.
• Participate in periodic review of treasury management products and service offerings to ensure competitiveness and alignment with client needs.
• Assist in monitoring treasury management service utilization and identifying opportunities for expanded client adoption.

• Client Management and Support:

• Act as a primary point of contact for treasury management clients, addressing inquiries and resolving service issues.
• Proactively review client accounts to identify additional treasury service opportunities.
• Coordinate with other internal departments including Branch Operations, Digital Banking, BSA/AML, and IT to ensure efficient setup and servicing of treasury services.
• Assist with client onboarding including documentation collection, system setup coordination and service implementation.

• Administrative and Reporting:

• Maintain accurate client records within the Bank’s CRM and internal systems.
• Track treasury management pipeline activity, client onboarding progress, and service adoption metrics.
• Assist in monitoring treasury management fee income and service utilization trends.
• Support reporting and analysis related to treasury management program performance.

• Risk and Compliance:

• Ensure treasury management implementation comply with internal policies, regulatory requirements, and operational procedures.
• Coordinate with Risk Management and BSA/AML teams regarding treasury-related fraud prevention tools and client protection solutions.
• Identify and escalate potential operational, fraud, or compliance risks to the appropriate departments.
• Support internal reviews of treasury management client documentation and controls.

QUALIFICATIONS AND SKILLS:

• Education : Bachelor's degree in Business, Finance, Accounting, or a related field.
• Experience: 5+ years of experience in financial services, with a strong preference for previous experience in a sales support, customer service, or treasury management role.
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.
  • Familiarity with banking software, and bank’s treasury management products, including ACH/Wires, Positive Pay, Remote Deposit Capture (RDC), Merchant Card Processing, Bill Pay and Online/Mobile Banking.
  • Strong analytical and quantitative skills to perform financial analysis and create reports.
• Communication Skills :
  • Exceptional verbal and written communication skills for interacting with clients and internal stakeholders.
  • Ability to clearly explain complex financial products and concepts.
• Personal Attributes:
  • Highly organized with meticulous attention to detail.
  • Strong problem-solving and critical-thinking abilities.
  • Self-motivated, proactive, and able to work independently as well as part of a team.
  • Proven ability to manage multiple tasks and prioritize work in a fast-paced, high-pressure environment.