Unit Secretary / Intake Coordinator

Job Title

Unit Secretary / Patient Intake Coordinator

Job Description

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

Responsibilities

What You Can Expect:

• Communicates with referring hospitals about information required for pre-admission analysis by interdisciplinary team.
• Collects missing pre-admission information from hospital discharge planners and reviews it with clinic social worker and nurse manager.
• Obtains prospective new patients' insurance coverage information; faxes or scans and emails insurance information to corporate billers for verification.
• Confirms with nurse manager or charge nurse a new patient's schedule and appointment time.
• When patients are accepted for admission, informs hospital personnel of the date of the first outpatient dialysis, what time a patient should arrive for consent review prior to the first treatment and the need for patients to have transportation to DCI pre-arranged for the first treatment.
• Initiates, maintains, and completes the medical record.
• Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
• Prepares meeting agendas and minutes as requested.
• Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences. Provides reports to the nurse manager or area operations director.
• May perform duties of receptionist including sorting and distributing mail, answering and routing phone calls, greeting and directing visitors, and other clerical duties.
• Assists other clerical support staff, as needed.

Qualifications

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

Education/Training:

• High school diploma or general education degree (GED) preferred.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Should have knowledge of Spreadsheet and Word Processing software.