Operations Coordinator

Job Description

Job Description

Operations Coordinator

Heart to Heart ABA — East Orange, NJ (On-site) Pay: $50,000-$60,000 About the Role

We're looking for an Operations Coordinator to join our East Orange team. This person will handle daily logistics, coordinate front-desk and intake flow, and support scheduling and staffing needs to keep our office and clinic running efficiently. Key Responsibilities

Manage daily operations: opening/closing procedures, facility upkeep, supply inventory, and vendor coordination Serve as the primary point of contact for facility needs Prepare and organize intake paperwork ahead of client arrivals Coordinate front-desk and arrival/pickup flow to keep appointments running smoothly Support staffing coordination and scheduling to maintain consistent client coverage Maintain an organized and welcoming workspace Identify opportunities to improve workflows and implement process improvements Maintain compliance-related postings, safety checks, and regulatory readiness Serve as a key communication point for staff on day-to-day operational needs Manage follow-through on administrative tasks with vendors, purchasing, and finance Take initiative on tasks that support overall office efficiency Prior experience in office management, administrative, operations, or healthcare/clinical support preferred Quick learner who can pick up industry-specific processes and terminology Highly organized, proactive, and self-directed Even-keeled and dependable in a fast-paced environment Strong interpersonal skills — able to work well with a team, clients, and the public Solution-oriented, with a genuine interest in building and improving processes Comfortable proposing and implementing new systems Brings energy and initiative to the role — someone who jumps in and gets things moving Anticipates potential issues and addresses them before they become problems High school diploma required; Associate's or Bachelor's degree preferred 1–3+ years in operations, office management, or administrative support Familiarity with Central Reach a plus Reliable, on-site presence in East Orange, NJ Ideal Candidate Qualifications