Branch Manager SAFE Act Chatsworth CA, Vice President

Branch Manager SAFE Act The role is a senior management position responsible for providing full leadership and direction to a team of employees, growing sales and customer base in coordination with the consumer sales team. The overall objective is to lead a team to grow sales, build customer loyalty, recommend business strategies or initiatives, and manage activities by external organizations. Responsibilities Develop sales plans and drive individual production goals, including building a referral network and relationships with internal partners and external contacts. Create an environment through activity-based coaching and performance development, and implement a coaching plan to develop employee skill sets to achieve personal/branch goals. Develop and execute integrated sales, relationship, and credit strategies aligned with the Retail Bank's priorities, executing the business plan to achieve expected goals across all business categories. Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition, ensuring optimal client service and monitoring operational controls. Collaborate with branch partners to achieve goals, build customer relationships, and deliver customer service. Leverage workforce planning tools to optimize staffing, set expectations for branch staff, and foster an environment where team members work together to meet all business goals. Integrate segment partners, partner with the Assistant Manager and Division Operations to drive sales and outbound sales activities, including representing Citi and building community partnerships. Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff, provide coaching, and manage performance decisions. Lead the hiring process and coordinate performance management, compensation, communication, and employee evaluations of branch staff. Plan, budget, and formulate policy, participating in short-term planning and resource allocation. Assess risk appropriately when making business decisions, demonstrating ethical judgment, compliance with applicable laws, and supervising activities of others to ensure accountability. Qualifications 6-10 years of relevant experience. Previous experience in banking or the financial industry. Sales management experience. Registered or willing to register as a mortgage loan originator with Nationwide Mortgage Licensing. Obtain or willing to obtain a unique identifier from the Registry. Consistently demonstrates clear and concise written and verbal communication skills. Consistently demonstrates analytical skills. Education Bachelor's Degree, university degree, or equivalent experience. Master’s degree preferred. Benefits Medical, dental, and vision coverage. 401(k) plan. Life, accident, and disability insurance. Wellness programs. Paid time off packages, including vacation, sick leave, and paid holidays. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. #J-18808-Ljbffr Citi