Associate, Client Processing Representative II

Vice President, Client Processing Manager to join our Fund Order Processing team. Location: Lake Mary, Florida – 4-day in-office expectation. Responsibilities Lead day-to-day operations of a small-to-medium client processing support team, providing work direction and technical assistance on complex matters. Serve as the primary point of contact for clients and communicate needs and issues internally with operating areas and externally with clients. Participate in processing updates to client accounts and company records to ensure they are managed correctly and in a timely manner. Provide support to business and technology managers, handle complex client inquiries and requests, and identify, investigate and resolve escalated or complex problems in client accounts or company records. Work closely with technology and systems teams to ensure systems are efficient and incorporate necessary risk mitigations. Qualifications Bachelor’s degree in Business, Finance, or related field required. Typically 3+ years of experience in transaction processing or related field within financial services. Strong leadership and team management abilities. Excellent problem-solving and analytical skills. Effective communication and collaboration skills across diverse teams. Benefits and Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer — Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #J-18808-Ljbffr BNY Mellon