Pool Attendant at Municipal Grand hotel

Job Description

Job Description

Pool Attendant: Municipal Grand Hotel (opening May 2025)
Pay: $15/hour + tips
Management Company: Midnight Auteur
Sector: Luxury Independent Hotel
Property Description: 44 rooms, a restaurant, two bars, a pool, and delicious cocktails from the founders of Death & Co and The Ramble Hotel
Reports to: Floor Managers

About Midnight Auteur

Midnight Auteur was born from the successful partnership between The Ramble Hotel in Denver and Death & Co, which began almost six years ago when the storied bar opened its second location in the lobby of The Ramble Hotel. Our hospitality company was created with the shared intention of building and operating hotels that blur the lines between vibrant public gathering spaces and serene private retreats. We aim to offer settings fit for both celebration and sanctuary.

Our passion for all-day lobby bars and well-designed communal spaces led to numerous accolades at The Ramble, including Esquire’s Best Bars in America (2019), North America’s 50 Best Bars (2022), and recognition from Condé Nast Traveler as “the hotel for people who are sick of other hotels.”

We’re committed to hospitality that feels intuitive and personal, creating spaces that energize, connect, and soothe in equal measure. We look forward to welcoming passionate team members to bring this experience to life.

Our Purpose

We create meaningful experiences and connect people through modern classic hotels, anchored by vibrant bars and restaurants.

Our Niche

We operate luxury, independent hotels. We aim to attract guests (and employees) who appreciate great design, food and drink – hosted within a vibrant environment, rich with local culture and accompanied by warm hospitality.

The Role

Pool Attendants are responsible for creating a welcoming, refined, and seamless poolside experience, with a particular focus on food and beverage service. This includes greeting guests, taking and executing beverage and food orders, running drinks and dishes, and maintaining the pool area’s cleanliness, organization, and energy.

You’ll work closely with the Director of Outlets, Floor Managers, Bartenders, and the kitchen team to ensure exceptional service that aligns with the standards of Midnight Auteur and Municipal Grand.

What You Will DoDemonstrate the Core Values of Midnight Auteur:

• Curiosity – We learn and improve through active observation.

• A.B.K. – We anticipate, prepare and execute with intention.

• Communication – We remove barriers through purposeful communication.

• Thoughtful – We engage with purpose and care.

• Connection – We build relationships and host with intuition, empathy and transparency.

Service Standards:

• Greet guests warmly and guide them through poolside service offerings

• Take, enter, and execute food and beverage orders with accuracy and timeliness

• Deliver food and drinks to guests while maintaining presentation and product standards

• Maintain comprehensive knowledge of poolside food and beverage menus and preparation methods

• Provide guests with thoughtful, elevated service while anticipating needs

• Set up and maintain the pool deck daily, including towels, umbrellas, water stations, and clean seating

• Uphold sanitation and cleanliness standards throughout your shift, including wiping, organizing, bussing, and resetting

• Collaborate with bartenders and the kitchen to ensure seamless guest experiences

• Identify and report guest concerns and safety issues, including recognizing intoxication or guest distress

• Stay current with Slack updates (Announcements, Host, Pre-Shift, and Product Updates) and communicate effectively with the team and MOD

• Exhibit strong working knowledge of the POS system and the Municipal Grand compendium

• Follow Municipal Grand’s service standards and steps of service as outlined in the Employee Manual

Additional Duties and Responsibilities:

• Check in with the MOD and teammates at the beginning and end of each shift

• Monitor the pace and flow of poolside food and beverage service; support teammates as needed

• Complete daily opening, closing, and sidework duties, as well as assigned cleaning tasks

• Help promote a safe, clean, and guest-forward environment at all times

• Handle special guest requests with care and discretion

• Assist in training new hires by modeling service standards and offering guidance

• Represent Municipal Grand positively and professionally at all times

• Follow all policies, procedures, and expectations outlined in the Employee Handbook

Physical Demands:

This role requires standing for extended periods (6–8 hours), walking, carrying trays and equipment, lifting up to 30 pounds, working outdoors in summer conditions, bending, and reaching. Must maintain high energy and attentiveness throughout the shift. Reasonable accommodations may be made.

Required Qualifications:

• Previous experience in food and beverage, poolside service, or luxury hospitality

• Ability to thrive in outdoor conditions and fast-paced environments

• Excellent communication, time management, and multi-tasking skills

• Strong attention to detail and guest experience

• Availability on weekends and holidays

Desired Qualifications:

• Experience in high-volume food and beverage service

• 1–2 years in a luxury hotel or resort setting

• Lifeguard, CPR, or First Aid certification is a plus

• Knowledge of beverage and cocktail culture

Benefits Highlight:

• 50% Paid Medical, Dental and Vision Insurance

• Ample Paid-Time-Off

• Eligible to participate in the company 401k program (company does not currently match contributions)