Manager, Customs Compliance

This role is based at our Corporate Office in Menomonee Falls, WI. You'll work onsite from Monday through Thursday, with the option to work remotely on Fridays.About the RoleAs Manager, Customs Compliance, you will protect Kohl’s interests by ensuring compliance with all regulations imposed by U.S. Customs and other government agencies.What You’ll DoImplement and direct classification processes for all direct import merchandiseManage annual duty payments to ensure the accuracy of payment and supporting documentationInteract with government agencies, agents and vendors to resolve issuesServe as a US Customs point of contact and ensure complianceEnsure the integrity and clarity of information used for business planning and decision-making and advise business partners with well-researched recommendations and solutionsServe as a point of contact for Product Development and Merchant partners for item classification inquiriesDevelop or re-design processes to systematically minimize error, increase productivity, and reduce expenseAssure quality and precision in research and analysisManage team in identifying opportunities for duty engineeringEncourage and recognize Associates' commitment to self-development, maintain an open and trusting team environment and communicate clear and consistent goals for the teamQuarterly travel to Customs brokerage offices and/or training conferences, as necessary Additional tasks may be assignedWhat Skills You HaveRequired5+ years in Import Compliance or Global Trade operations. Bachelor’s degree or equivalent professional experience. Comprehensive understanding of internal controls, U.S. Customs regulations, and partner government agency requirements.Active U.S. Customs Broker License required. Proficiency with Microsoft Office, Google Workspace, and data/reporting toolsSupervisory and people management experience.Strong analytical, organizational, problem-solving, and verbal and written communication skillsMeticulous attention to detail and data accuracyAbility to lead and manage complex, multi-layered work processes from initiation to completionThorough knowledge of merchandise classification guidelines utilizing the Harmonized Tariff Schedule (HTS).Strong familiarity with Customs Broker responsibilities and entry processes.PreferredCertified Customs Specialist (CCS) designation preferred. Experience in retail or high-volume import environmentsFamiliarity with tools such as Qlik, BigQuery, and ACEJob SummaryJob number: R479331Profession: Legal, Risk & Sustainability