Temporary Senior Analyst, Global Benefits (International) - at Slalom, Seattle, Washington

Senior Analyst, Global Benefits

Slalom is seeking an experienced and highly motivated Senior Analyst, Global Benefits to provide temporary support for benefit and leave of absence operations across the Americas and EMEA through the end of the year. This role will partner closely with the Global Benefits team, People Business Partners, Shared Services, Operations, Legal, Finance, and external vendors and insurers to help ensure benefit programs are competitive, compliant, scalable, and fiscally responsible. The ideal candidate brings hands-on international benefits experience and operates comfortably in a matrixed, global organization. This is a senior individual contributor role that requires strong judgment, independence, and initiative. Beyond executing day-to-day operations, this role is expected to proactively identify risks, gaps, and opportunities to improve processes, automation, and overall operational effectiveness-leveraging Workday, operational data, and technology (including AI where appropriate) to improve outcomes and the employee experience. This role is US-based and supports a global employee population.

Global benefits operations & employee support

• Support the day-to-day administration of benefit and leave of absence programs across the Americas (US, Canada, Colombia, Mexico) and EMEA (UK, Germany, Ireland), including healthcare, disability, statutory and company leaves, and related benefit offerings.
• Provide advanced customer support and problem resolution for complex or escalated benefits issues, ensuring timely, accurate, and empathetic communication with employees and stakeholders.
• Partner closely with People Business Partners and internal stakeholders to ensure consistent, compliant, and well-coordinated benefits outcomes across regions.

Vendor, billing, and audit oversight

• Independently engage with and manage third-party administrators, insurers, and vendors to resolve issues, correct eligibility or billing discrepancies, and drive service improvements.
• Audit payroll and vendor eligibility files; reconcile vendor invoices and benefit deductions; investigate discrepancies and partner cross-functionally to ensure resolution.
• Support compliance activities and audits, ensuring adherence to country-specific requirements, contracts, and data privacy standards.

Workday leadership & process optimization

• Support and lead Workday benefits testing activities, including developing test scripts, executing test scenarios, validating results, and partnering on defect resolution.
• Identify recurring issues, control gaps, and manual processes; propose and implement improvements that increase efficiency, accuracy, and scalability.
• Identify opportunities to better leverage Workday functionality, automation, standardization, and reporting to improve global benefits operations.
• Utilize data, operational insights, and responsible AI-enabled tools where appropriate to streamline workflows, improve documentation, and enhance decision-making.

Continuous improvement & project support

• Act as a senior operational partner on global benefits projects and initiatives, including open enrollment, vendor changes, process redesign, and governance improvements.
• Support the development and maintenance of process documentation, SOPs, and knowledge resources to improve consistency and enable scale.
• Serve as a subject-matter resource within the Global Benefits team, sharing insights, best practices, and operational recommendations.

What You'll Bring

• Strong hands-on experience administering employee benefits across multiple countries or regions in a global or international environment.
• Demonstrated experience working in a complex, matrixed organization and managing multiple priorities with minimal supervision.
• Proficiency in Workday benefits, including testing and operational support; ability to identify opportunities to optimize system usage.
• Experience auditing payroll and vendor files, reconciling invoices, and resolving eligibility or billing discrepancies.
• Strong analytical, problem-solving, and attention-to-detail skills, with the ability to assess root causes and recommend sustainable solutions.
• Proven ability to take initiative, exercise sound judgment, and move work forward independently.
• Strong communication and interpersonal skills, with the ability to clearly explain complex benefits topics to a variety of audiences.
• Experience using case management tools (e.g., ServiceNow) and strong Excel skills; comfort working with data and reporting.
• Process-oriented mindset with a demonstrated interest in operational efficiency, automation, and continuous improvement.

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That's why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base hourly range for s $40 to $50/hr. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The hourly pay range is subject to change and may be modified at any time. We will accept applicants until May 5th, or until the position is filled. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: View email address on click.appcast.io. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact View email address on click.appcast.io if you require accommodations during the interview process.