Night Auditor

Night Auditor Position at Conrad NashvilleThe Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours.Guest CommunicationsGreet and make all guests feel welcomed to the propertyRegister guests and assign roomsEnsure guest satisfaction by responding to guest inquiries with accurate information and a positive attitudeAnswer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directionsRespond to phone callsWelcome and effectively resolve guest questions, issues and complaintsFinancial TransactionsPost all daily room and outstanding chargesBalance all revenue totals of cash and credits against revenue reportAccept revenue and floats from restaurant, ensuring that these are securely locked awayPrepare hotel operation reports and complete audit package to laid-down standardsCorrect any errors or omissions made by cashiersPrepare credit card/charge card summaries and post to ledger accountPerform other duties as assignedPhysical RequirementsAbility to sit for extended periods, walk and stand occasionally to moderately, talk, hear, listen, reach, grasp and perform repetitive motionsAbility to push, pull, lift, carry or otherwise move up to 10 lbs.Benefits401k after 90 days, fully vested, company match to 4%Medical (3 plan choices)Dental (2 Plan choices)VisionEmployee Assistance Program (EAP)Flexible Spending Account (FSA)Paid Time OffHilton Honors Team Member DiscountsNorthwood Hospitality DiscountsConrad Nashville is an Equal Opportunity Employer. We support and encourage diversity in the workplace.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Education- High school diploma or GEDSkills and Experience (Essential)- At least 18 years of age- Basic computer skills- Must be able to read, communicate effectively and have superb interpersonal skills - Must be able to work well under pressure while retaining tact and composure when resolving guest complaintsSkills and Experience (Preferred)- Work experience in the hospitality or restaurant industry- Experience with programs such as Vision One, Galaxy, Lightspeed or RTP- Communication in other languages is helpful Conrad Hotels & Resorts