Commercial Operations Analyst

remote type Flexible locations San Antonio, Texas, United States of America time type Full time We anticipate the application window for this opening will close on - 10 Aug 2026 About The Role MiniMed is a global leader in diabetes technology, dedicated to transforming lives through innovation. We are on a mission to deliver smarter, more connected solutions that empower people with diabetes to live fuller, more confident lives. As we continue to grow and evolve as an independent company, we are building world‑class teams to match our ambition — and that starts with the talent behind our data. The Opportunity We are looking for a sharp, curious, and technically skilled Analyst to join our Commercial Excellence & Operations team. This individual contributor role is ideal for someone who is passionate about turning complex data into clear business insights, building scalable analytical tools, and playing a meaningful role in shaping how a high‑growth commercial organization makes decisions. You will sit at the intersection of data, strategy, and commercial execution — supporting forecasting, performance analytics, and operational reporting while contributing to our broader automation and AI agenda. If you love solving hard analytical problems and want your work to directly influence how a world‑class sales organization operates, this role is for you. This positions in hybrid, 3 days per week, onsite in San Antonio, TX Commercial Analytics & Insights Develop, maintain, and continuously improve commercial dashboards and reporting tools that provide actionable insights to sales, marketing, and leadership teams Conduct deep-dive analyses on commercial performance — including sales trends, territory performance, customer segmentation, market penetration, and competitive dynamics Translate complex datasets into clear, compelling narratives that inform strategic and tactical decision‑making at all levels of the organization Proactively identify patterns, anomalies, and opportunities within commercial data and bring forward recommendations with supporting evidence Partner with business stakeholders to understand their analytical needs and deliver solutions that are both rigorous and accessible Build and maintain a single source of truth for key commercial metrics, ensuring data accuracy, consistency, and trust across the organization Forecasting & Demand Planning Support Support the development and execution of sales forecasting models, including demand planning, revenue projection, and pipeline analysis Maintain and enhance forecasting tools and templates, ensuring they are accurate, repeatable, and aligned to business planning cycles Analyze historical performance data to identify trends and patterns that improve forecast accuracy over time Assist in scenario modeling and sensitivity analysis to help leadership understand the range of potential outcomes under varying business conditions Collaborate with Finance, Marketing, and Supply Chain to ensure forecast inputs are aligned and assumptions are well‑documented Track and report on forecast accuracy metrics, identifying root causes of variance and recommending model improvements Standard Operating Mechanisms & Reporting Support the design and maintenance of standard operating reports and cadenced dashboards that power the rhythm of the commercial business Build and automate recurring reports and data pipelines that reduce manual effort and improve the speed and reliability of insights delivery Document data definitions, reporting methodologies, and analytical processes to ensure consistency and enable knowledge sharing across the team Participate in business review preparation, synthesizing data into executive‑ready presentations and performance summaries Identify opportunities to streamline and standardize reporting workflows across the commercial organization Automation & AI Enablement Identify and implement automation opportunities within existing analytical workflows — eliminating repetitive manual tasks and improving throughput Leverage AI‑assisted tools and modern analytics platforms to enhance the speed, accuracy, and depth of commercial analysis Explore and pilot the application of machine learning and predictive analytics to commercial use cases such as churn prediction, customer scoring, and territory optimization Stay current on emerging analytics technologies and best practices, bringing forward ideas for how new tools can be applied to solve business problems Collaborate with IT and data engineering teams to improve data infrastructure and accessibility in support of advanced analytics goals Cross-Functional Collaboration Serve as an analytical partner to Sales, Marketing, Finance, and Commercial Operations leadership — translating business questions into analytical frameworks and delivering answers with clarity Support ad hoc analytical requests with speed and precision, balancing urgency with analytical rigor Contribute to a data‑driven culture by sharing insights, educating stakeholders on data interpretation, and advocating for evidence‑based decision‑making Participate in cross‑functional projects and strategic initiatives where analytical support is needed Required Qualifications Bachelor's degree and 7+ years of experience in commercial analytics, business intelligence, sales operations, or a related analytical function Or, advanced degree and 5+ years of experience in commercial analytics, business intelligence, sales operations, or a related analytical function 5+ years of managerial experience Preferred Qualifications Advanced proficiency in data visualization, Salesforce, and BI tools — Power BI, Tableau, or equivalent — including the ability to build production‑quality dashboards from scratch Strong SQL skills with the ability to query, join, and transform large datasets independently Demonstrated experience supporting or building commercial forecasting models with quantifiable accuracy improvements Proficiency in Excel and/or Python/R for data manipulation, statistical analysis, and modeling Strong analytical storytelling skills — the ability to take complex data and communicate it clearly and persuasively to both technical and non‑technical audiences Proven ability to manage multiple priorities in a fast‑paced environment with a high degree of independence and accountability Detail‑oriented with a strong commitment to data accuracy and integrity Experience in the medical device, healthcare, or life sciences industry Familiarity with CRM platforms such as Salesforce and their underlying data structures Exposure to machine learning concepts or predictive modeling techniques applied in a commercial context Experience with automated reporting pipelines or data orchestration tools Bachelor's degree in Data Science, Statistics, Business Analytics, Engineering, or a related quantitative field; advanced degree a plus Experience working in a high‑growth or post‑carve‑out environment where ambiguity and adaptability are required Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co‑workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package Salary ranges for U.S (excl. PR) locations (USD):$124,000.00 - $210,000.00 For roles located in California, Seattle WA, Washington DC, Boston MA, and New York City, the salary range is $138,000 - $234,000 USD. Actual compensation may vary based on factors including experience, education, certifications, skills, market conditions, internal equity, and geographic location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). This position is eligible for a short‑term incentive called the Short Term Incentive (STI). At MiniMed, we are committed to supporting the well‑being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long‑term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short‑term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non‑qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico. For further details about our comprehensive benefits, we encourage you to visit the link below. MiniMed Benefits Overview About MiniMed MiniMed is a full‑stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes. Learn more about our business, and our mission here. It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr