Office Assistant

Title:Office Assistant

ID:8822

Department:Outpatient

Location:Patchogue

Description

Part-Time Available$20.00-$22.00

MAIN FUNCTION:

To assist the Office Manager with daily operational needs of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure that all clients are treated with dignity and respect.

• Affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients.

• Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message.

• No messages taken for clients, except for emergency calls.

• Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility.

• Greeting new admissions, client families and visitors, monitor sign-in/out log and issue name tags. Enforce confidentiality rule.

• Prepare outpatient mail for Seafield drivers. Distribute in-coming mail.

• Miscellaneous typing tasks.

• Sign-in/out personal body alarms.

• Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up- to-date.

• Collect payments and review balances with clients.

• Run Medicaid cards on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the Medicaid Pendings and problem accounts.

• Keep track of Medicaid token for clients by entering name, date and # of tokens given to each client on a daily basis in a log book.

• Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer.

• Update Appointment Book on a daily basis keeping the schedule two weeks ahead at all times.

• Input daily group sheets and individual sessions on a daily basis with totals faxed to fiscal at the end of each night along with verifying clinical staff members on the computerized system.

• Input, update and track OASAS admission/discharge forms on a monthly basis.

• Run group sheets on a daily basis.

• Track urine drug screens on a daily basis by logging them in the appropriate manual.

• Making new charts on all new admissions to outpatient and breakdown of discharged clients into manila folders.

• Perform all other duties as assigned.

COMPETENCY REQUIREMENTS: - Answering/Transferring of calls- Taking Messages- Knowledge of Voice Mail- Enforcing Confidentiality Law- Admission/Discharge Procedures- Computer Software Skills- Prioritizing Workload- Level of Independence EDUCATION & QUALIFICATIONS: Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant’s awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm.