Business Process Specialist

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals. At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure. And we’d like to invite you to join us. In addition to a variety of benefit packages, QTS goes above and beyond for our employees: Roth and Traditional 401(k) matching contributions with immediate vesting Every employee is bonus or commission eligible Generous PTO, Paid Volunteer Days Plus Floating Holidays Stock Purchase Plan (SPP) 11 paid Holidays Annually/Holiday compensation when worked Pet and Legal Insurance Q-Rest Sabbatical Program Q-Anniversary Service Award Program Parental Leave for primary and secondary caregivers Military Benefits Package QTS Charitable Matching Gift Program QTS Scholarship for Employee Dependents QTS Crisis Fund Wellness Program Tuition Reimbursement Program As a Business Process Specialist, you will play a crucial role in analyzing and maintaining execution-focused analytics across the development lifecycle, with emphasis on equipment/OFCI tracking, construction progress, commissioning status, and operational readiness. This role leverages structured data from Oracle, Autodesk Forma, Palantir, Smartsheet, CxAlloy, and ServiceNow to deliver accurate reporting, lifecycle analytics, and actionable insights. It enables milestone visibility and supports upstream design, procurement, and scenario planning decisions. RESPONSIBILITIES, Other Duties May Be Assigned. Develop and manage dashboards and analytics to track engineering progress, equipment/OFCI status, construction, commissioning, and turnover readiness Partner with engineering, procurement, and construction teams to ensure accurate equipment demand data and delivery alignment Leverage data from Oracle, Autodesk Forma, Palantir, Smartsheet, CxAlloy, and/or ServiceNow to provide consistent and transparent development execution insights Surface lifecycle risks and cost drivers that inform TCO planning and investment decisions Enable structured insights that support scenario planning, procurement timing, and operational risk mitigation Lead and develop a team of analysts supporting execution data, reporting tools, and system workflows Collaborate with Capital Planning, Cost Controls, and Operations teams to ensure lifecycle data supports cross-functional decision-making Basic Qualifications Bachelor's degree in Computer Science, Data Science, Statistics, Business Analytics, or related field or equivalent professional experience Three or more years of experience as a Business Analyst, or similar role, with a focus on Business analysis and visualization. Proficiency using Snowflake, Tableau, Excel, Smartsheet, or similar data analysis/reporting tool to manage and analyze data. US Citizenship required Preferred Qualifications Relevant professional experience in project analytics, reporting, construction management, or development operations Relevant certifications in Business analysis or business intelligence Knowledge, Skills And Abilities Integrity – Maintains honest and open relationships with end users. Execution – Completes tasks effectively and efficiently, strives to complete tasks within users’ needs. Agility – Able to problem solve to resolve end users challenges and/or project requirements. Development – Self-learner and starter, eager to learn new application features and functionalities. Excellent analytical and problem-solving skills with the ability to interpret complex data sets. Strong communication skills to convey technical information to non-technical stakeholders effectively. TOTAL REWARDS This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. Know Your Rights Know Your Rights (English) Know Your Rights (Spanish) The Pay Transparency Policy Is Available Here Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information. QTS - Powered By People #J-18808-Ljbffr