Senior Community Coordinator I (Southern Hills)

Position Overview Connected Communities is a non‑profit 501(c)(3) organization dedicated to the creation and growth of community‑based programs, services and public policies that support measurable outcomes and opportunities for residents of affordable and mixed‑income housing communities. WinnCompanies seeks a Senior Community Coordinator I to serve at Southern Hills (255‑unit), Atlantic Gardens (108‑unit), and Atlantic Terrace (195‑unit) in Washington, D.C. Pay range: $28.00–$38.00 per hour, depending on experience. Schedule: Monday through Friday, 8:30 AM‑5:00 PM. Responsibilities Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications. Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement. Provide direct assistance, program referrals, and 1‑1 coaching (when necessary) to individuals and families based on assessed need. Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s six key outcome areas. Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off‑site for residents. Utilize CONNECT to collect, manage, report on, and analyze resident data, ensuring accuracy and consistency with established data. Gather data through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting. Develop effective communication methods with residents, including quarterly community meetings, monthly community newsletter, event flyers, and social media updates. Share resources, best practices, provide guidance, and technical support to team and staff within the region through regional staff training and 1‑1 consultation. Onboard and mentor new community coordinators within the region as assigned by the Regional Manager, Connected Communities. Participate in departmental projects, working groups, and committees that directly support and enhance Connected Communities. Support regional and departmental training by assisting in their planning and coordination. Present trainings in partnership with team members. Actively participate in professional development opportunities provided by the region, department, and Winn. Requirements High school diploma or GED equivalent. Bachelor’s degree in Social Work, Business, Public Policy, or related field. 3–5 years of relevant work experience. Past experience working in a resident service capacity at a multifamily property. A current valid driver’s license and a clean driving record per Winn’s Safe Vehicular Operations Policy. Advanced skills with Microsoft Office Suites and other web‑based applications. Ability to produce complex documents, perform analysis, and maintain databases. Excellent customer service skills, positive attitude, and a strong work ethic. Ability to manage multiple assignments and tasks. Excellent organizational skills. Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers. Demonstrated success with partner management. Ability to work with a diverse group of people and personalities. Ability to adapt successfully to changing situations and environments. Preferred Qualifications HUD RSC certification. Capacity to train and mentor others. Benefits Generous time off policies, including 11 paid holidays (12 for MA employees), accrued time off increasing with years of service, paid sick time, annual day of service, floating holiday. 401(k) plan options with company match. Comprehensive medical, dental, and vision plan options. Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with employer contribution. Long‑term disability, voluntary short‑term disability; basic term life insurance and AD&D; optional supplemental life insurance. Health expense reimbursement program (including gym memberships, equipment, and subscriptions). Tuition reimbursement program and continuous training and development opportunities. Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, and commuter and parking reimbursement options. Employee corporate discount programs. Flexible and/or hybrid schedules available for certain roles. Employee relief program supporting employees with unexpected hardships that place undue financial stress on them and their families. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you are a California resident, please see our Notice of Collection here. #J-18808-Ljbffr WinnCompanies