Govt Desktop Support Admin - ServiceNow & Clearable
Itero Group, LLC
Itero Group is a Women-Owned Small Business dedicated to delivering government and private sector IT solutions. We are seeking a DSS Systems Administrator to provide desktop support services to our Government client, managing tickets in ServiceNow and supporting ClassNet/OpenNet workstations and peripherals. The role emphasizes prompt ticket resolution, hardware/software troubleshooting, and collaboration across support teams to meet SLA targets. #J-18808-Ljbffr Itero Group, LLC
- ...Administrator is responsible for providing Desktop Support Services to our Government client.... ...being described. Working knowledge of ServiceNow ticketing system; creating, updating,... ...equivalent experience Must be US Citizen and clearable; Secret clearance (or higher) a plus....ServicenowTemporary work
- ...organization, you will play a crucial role in providing exceptional Desktop Support Services to the Department of State consolidated Bureaus.... ...Network+; etc. preferred Must have working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets....ServicenowFull timeLive inWork at officeLocal area
- ...Job TitleSystems Administrator, Operations 24x7 Support TechnicianJob DescriptionThe Systems Administrator, working as an Operations... ...disciplines.Working experience with ITSM software suites, preferably ServiceNow.Must be eligible for a Top Secret/SCI clearance (with the...ServicenowWork experience placementNight shift
- ...Desktop SupportLocation: Vienna, VA (Onsite, Mon-Fri) Pay Rate: Open to W2 Position Type... ..., phishing)Ticketing system experience (ServiceNow)Experience:Experience with troubleshooting... ...using ConnectWise Remote Support SoftwareExperience using CyberArk Workforce...ServicenowContract workRemote work
- ...Tier 1 Helpdesk Technician to join our support team. This is an entry-level role ideal... ...customer support. Instead of traditional desktop/PC support, this role focuses on supporting... ...users.· Experience with or exposure to ServiceNow or another IT Service Management (ITSM)...Servicenow
$92.3k - $166.85k
...join our Digital Modernization Group in support of the AFNCR ITS mission at Joint Base Anacostia... ...executing core IT functions, including desktop support, technology refresh initiatives,... ...and service requests using Remedy and ServiceNow. Escalate unresolved issues to the...ServicenowWork at officeLocal areaImmediate startRemote work- ...to provide hands-on audiovisual and IT support for conference rooms and events. The... ...Familiarity with Windows, Microsoft 365, and ServiceNow. ~ Excellent customer service and... ...Provide basic Windows, Microsoft 365, desktop, and end-user support. Maintain AV...ServicenowFor contractors
- ...IT Support & Systems AdministratorExpedition Technology is seeking an IT Support & Systems Administrator to provide hands-on technical... ...Qualifications3-5 years of relevant experience in IT support, desktop support, systems administration, or a blended support/administrator...Work at office
- ...Systems Administrator (Tier 2 Desktop Support)WCBinc is looking for a Systems Administrator (Tier 2 Desktop Support) to join our team to... ...documentation and SOPs to train new employeesUtilization of a ServiceNow based ticketing database to track, update and resolve break/...ServicenowFor contractorsWork at officeFlexible hours
- ...Description:NDi is building a pipeline of IT Support and Service Desk Specialists ranging... ...2+ years of IT service desk, help desk, desktop support, user support, or related... ...ticketing practices.Preferred Qualifications:ServiceNow or comparable ITSM platform experience....ServicenowContract workFor contractorsRemote work
$110.5k - $149.5k
...Microsoft Enterprise Systems to provide Tier 2 support for a large Federal Intelligence Agency.... ....Deliver remote and on-site end-user desktop support, resolving escalated technical... ...desk escalations using tools like ServiceNow or NETS; provide documentation and incident...ServicenowWork at officeRemote work$20 - $25 per hour
...Monitoring provides first-level operational support for overnight monitoring activities in a... ...center support applications such as ServiceNow or similar ticketing systems. Basic knowledge... ...of Microsoft Windows, Microsoft Office, desktop/laptop support, and general IT...ServicenowPart timeWork at officeImmediate startShift workNight shift$60.78k - $91.17k
...Field Support Technician - Onsite AnchorEmpower AI is seeking an experienced Field Support... ..., performing in-depth diagnostics of desktops, laptops, VDI clients, peripherals, printers... ...certification.Experience using ServiceNow (incident, request, knowledge, CMDB, Service...ServicenowPermanent employmentFor contractorsLocal areaRemote workRelocationNight shift- ...Job Title: Field Services Associate Key Skills: ITIL Specialist | Desktop Support | Troubleshooting | Application Support | Network Troubleshooting | IT Support | ServiceNow | Windows/Mac Support | End User Support | Field Services. Experience: 2-5+ Years Location: Arlington...Servicenow
- ...will provide hands-on audiovisual and IT support across its Arlington, VA office and... ...rooms, live events, IT Service Desk, or desktop support environments. ~ Hands-on experience... ...requests, and resolutions through ServiceNow or another IT Service Management platform...ServicenowWork at office
$95k - $114k
The System Administrator - Intermediate supports the INSCOM C2IO program by installing, troubleshooting... ...for installing end-user PCs, including desktop devices and peripherals and assess the... ...enterprise domains. Experience with ServiceNow or Microsoft SCSM ticketing system....ServicenowCivilian ContractorFull timeContract workPart timeFor contractorsRemote workRelocation- ...Technology Solutions (A3T) is seeking an experienced IT Support Specialist II to provide Tier I/Tier II technical, desktop, and end-user support for the U.S. Government IT... ...endpoint-management tools.Experience with ServiceNow or another enterprise ITSM platform.Experience...ServicenowLocal areaRemote work
$103.8k - $218.1k
...Specialist specializing in Riverbed Aternity to support the Department of the Air Force's... ...with Enablement Service Teams and Desktop Support owners to resolve complex, cross... ...).• Proficiency using E-ITSM platforms, ServiceNow preferred.Desired:• Network+• ITIL Foundations...ServicenowContract workWork experience placementWorldwideFlexible hoursNight shift- ...positive difference in the lives of residents every day. The IT Desktop Support Specialist provides Tier 2 and Tier 3 technical support for... ..., decisions, resolutions and ticket status accurately in ServiceNow. Install, configure, deploy, support and maintain desktop and...ServicenowWork at officeRemote workShift work
$65.6k
...the company’s commitment to hiring and supporting active-duty and veteran employees. Responsibilities... ...with an enterprise ITSM platform (e.g., ServiceNow), including reporting, knowledge... ...: HDI Support Center Team Lead, HDI Desktop Support Technician, or ITIL 4 Foundation...ServicenowPermanent employmentFor contractorsRemote workShift work- ...Careers in Arlington, VA seeks a Senior IT Customer Support Technician to provide Tier 2 desktop and deskside support for Windows 11 devices, software... ...configure equipment, maintain asset records in ITSM (ServiceNow), troubleshoot hardware, network and software issues,...Servicenow
- ...sustainment of an enterprise Citrix Virtual Desktop Infrastructure in a secure cloud environment. The engineer will support a high-visibility MBSE/digital engineering platform... ...ticketing, or automation platforms such as ServiceNow or custom-built systems. ~ Knowledge of...ServicenowFor contractors
$57.47k
...the company’s commitment to hiring and supporting active-duty and veteran employees. Responsibilities... ...in the enterprise ITSM platform (e.g., ServiceNow). Determine the appropriate resolution... ...help desk, service desk, call center, desktop support, or customer technical support....ServicenowFor contractorsRemote workShift workNight shiftWeekend workAfternoon shift$86.6k - $181.8k
...hands-on Tier 2 Systems Administrator to support mission-critical IT infrastructure and... ...database troubleshooting.Experience using ServiceNow, HelpNow, Jira, Confluence, or... ...and troubleshooting rather than primarily desktop support, help desk operations, or endpoint...ServicenowFull timeContract workWork experience placementFlexible hours- General Dynamics Information Technology, Inc. seeks a Service Desk Team Lead to supervise a mid-sized team focused on service desk operations. The role emphasizes operational efficiency, service quality, and continuous improvement for a government client. The candidate ...Servicenow
$65k - $80k
...Desk Specialist to own day‑to‑day end user support for a fast‑growing, defense‑focused... ...Qualifications 2+ years of help desk or desktop support experience Hands‑on experience administering... ...a ticketing system such as Zendesk, ServiceNow, or Jira Service Management Strong...ServicenowFull timeFor contractorsFlexible hours- ...our Government client in Rosslyn, VA. Shift: 3 pm - 11 pm; ACTIVE TOP SECRET clearance a plus. You will manage ServiceNow tickets, provide Tier 1-2 support, and ensure timely resolution of issues while promoting secure, reliable IT services. You will install, configure...ServicenowShift work
- ...Advisor experience to join our team in support of a Federal Intelligence Agency contract... ...applications. Provide remote end‑user desktop support; identify, analyze, and resolve... ...Linux Operating System; Understanding of ServiceNow, NETS or other ticketing processes; ITIL...ServicenowContract workTemporary workRemote work
- ...secure, reliable mobile communications that support mission-critical government operations.... ...issues; document incidents within ServiceNow and support incident management activities... ...communications, wireless device management, desktop support, or a similar IT operations role...Servicenow
- ...Agent – AV & Conference Room Technology Support Location: Arlington, VA 22203 (Onsite... ...day-to-day IT Service Desk and desktop support. The position requires strong troubleshooting... ...Service Management (ITSM) tools such as ServiceNow for incident management, service...ServicenowFull timeWork at officeWorldwideAfternoon shiftEarly shift
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