Accounts Receivable Specialist
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Job Description
Job Description
The Accounts Receivable Specialist will be responsible for managing incoming payments and ensuring the accurate and timely processing of customer invoices. This role will handle billing, payment application, account reconciliations, and collections activities while maintaining strong relationships with clients. In addition, this position will partner with internal teams to resolve discrepancies, monitor outstanding balances, and support overall cash flow management.
Responsibilities:
- Manage daily group billing receivables according to established procedures and schedules.
- Review and ensure the accuracy and completeness of back-up documentation before submitting bills to clients.
- Maintain a strong understanding of the property management system and be proficient in applying both manual and automated procedures.
- Respond to customer inquiries and requests promptly, friendly, and efficiently, fostering positive client relationships.
- Research, analyze, document, and effectively resolve discrepancies within accounts receivable to ensure accurate financial reporting.
- Review final statements for accuracy, make necessary corrections, and send them to clients promptly.
- Maintain a clean, organized, and sanitary work environment.
- Participate in month-end account reconciliations, prepare audit documents, and ensure timely completion of all tasks.
- Keep lien release logs current and reconciled to constructor payment applications.
- Ensure accurate posting of all city ledger payments to all accounts, resolving discrepancies promptly.
- Review aging reports and prepare notes for monthly credit meetings, recommending problematic accounts for write-off and collection services.
- Assist with sending out monthly statements to Faena Rose members and Faena House residents.
Requirements:
- 2 or more years of experience in accounts receivable or a related field.
- Excellent communication and customer service skills to interact professionally and courteously with clients.
- Strong understanding of billing and collections processes.
- Proficiency in Microsoft Office Suite and the ability to learn new software programs.
- Self-motivated and capable of independent work with strong problem-solving skills.
- Excellent organizational skills with the ability to manage large amounts of data efficiently.
- Meticulous attention to detail for accurate recordkeeping and financial transactions.
- Solid understanding of the billing cycle from invoice creation to collections.
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