Insurance Billing Representative

Insurance Billing Representative

We are seeking an eager, detail-oriented insurance billing representative to join our growing team! Our ideal candidate has a working knowledge of the insurance industry, strong communication skills, a passion for collaborating with others, and a knack for problem-solving. While previous work experience as a billing specialist working with clients, coordinating payment plans, or resolving billing issues is helpful, we support our team members in honing their recordkeeping skills to take a customer service approach to billing. Start the application process today to begin your journey toward a multifaceted insurance career!

Insurance Billing Representative responsibilities

• Review client bills for accuracy and completeness and proactively obtain any missing payer information for inclusion
• Post adjustments, transfer of responsibility, and refunds, when needed, and update accounting records accordingly
• Prepare invoices, reconcile billing, compile reports and other documents using billing software, and field related questions from internal teams and customers
• Submit insurance claims and follow up on unpaid, rejected, or denied claims to resolve and resubmit when required
• Answer all client questions related to account status, activity, and outstanding charges

Education/ Requirements:

• High school diploma/GED or equivalent required, associate degree in business, finance, or a related field preferred
• General understanding of accounting, billing, collections, and finance fundamentals is necessary
• Proficiency with financial management software is needed for this role
• Experience working in accounts receivable billing, or insurance, or as a customer service representative or data entry specialist is a plus
• Must have strong problem-solving skills and the ability to research to rectify collections, discrepancies, and denials
• Results-oriented with a proven track record of meeting firm deadlines
• Exemplary communication, organization, and math skills are essential to excel at working effectively with clients and ensuring accuracy in billing