Store Manager

Messika is looking for a Boutique Manager on a permanent contract. The position is located in South Coast Plaza. ABOUT THE MAISON Messika is a Parisian Haute Joaillerie Maison founded in 2005 by Artistic Director Valérie Messika that rewrites the codes of modern jewelry, setting diamonds free in motion. Since the 1970s, Valérie Messika has made the world of diamonds her own, shaping instinctive expertise and a contemporary vision. Behind the iconic Move collection and signature High Jewelry creations, the Maison stands as a singular voice in international luxury. THE ROLE Reporting to the US Retail Director, your role will be to lead the team to provide exceptional experiences for all clients, while achieving or exceeding the boutique's sales targets. The Boutique Manager motivates the team to cultivate each client encounter into an ongoing, trusting relationship that will continue to drive the Messika legacy. Your main responsibilities will include Drive boutique sales to consistently achieve or exceed sales targetsand KPI’s set by Management team. Recruit and lead members of the boutique team to be goal oriented and focused - maximizing sellout opportunities. Develop and execute the boutique client development vision via Action Plans. Master a strong knowledge of the boutique businessand assess local market opportunities to implement proactive and effective sales strategies. Partner with Management to develop effective client strategies to ensure the development of genuine client relationships, resulting in increased business opportunities. Strategize and develop networking activities for the boutique team. Develop and execute strategic events to enhance the client experience in and out of the boutique. Support and Reinforce Sales and Product training for all associates daily to ensure the team is current on all Messika product knowledge, ensuring the staff is equipped to achieve the boutique targets. Manage the boutique’s staff schedule and all sales associates to ensure adequate coverage, while maintaining payroll expenses. Support and Implement retail programs and ensure sales associates maintain a book of business retained electronically in the boutique’s Retail System. Supervise the Aesthetics of the boutique by adhering to the Visual Merchandising guidelines. PROFILE You hold a Bachelor’s degree in Business, Management, or a related field, and have at least 8 years of retail management experience, ideally within the fine jewelry or luxury industry. A strong leader with excellent interpersonal skills, you have proven experience managing and developing teams while creating a collaborative and high‑performing work environment. Entrepreneurial and client‑focused, you are skilled at building long‑term relationships and driving business results. You are detail‑oriented, able to manage multiple priorities with precision, and passionate about delivering exceptional client experiences. Digitally savvy and comfortable with social media and new technologies, you are fluent in English; additional language skills are a plus. To succeed in this role, you should possess the following skills and competencies: Strong leadership and team management skills Excellent communication and relationship‑building abilities Entrepreneurial mindset and commercial acumen Client‑centric approach with a strong understanding of luxury service standards Strong organizational skills and attention to detail Ability to multitask in a fast‑paced environment Collaborative and positive attitude Passion for luxury, digital tools, and continuous learning At Messika, we are committed to promoting diversity and valuing the unique backgrounds, perspectives, and talents of our employees. We believe that diversity drives innovation and collective success. All our positions are open to candidates with disabilities. #J-18808-Ljbffr