21GRAMS -Account Director

At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

21GRAMS, a Real Chemistry subsidiary is an advertising agency born to make healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It's a place where people subscribe to the adage, "Be good to each other, but hard on the work." A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?

Role summary:

21GRAMS is in search of an Account Director. In addition to being the diplomatic face of the brand, both internally and externally, they accept the role of manager, liaison, thinker, and problem-solver. The Account Director leads broad-based, complex work-streams, is critical to the smooth running of Accounts, is a credible advisor and has very strong marketing communications experience.

The Account Director has mastered communications, project management, and has a strong point of view on the pharmaceutical side. This person should be able to confidently lead client projects and internal teams, encouraging smart, effective and integrated solutions, and always deliver results and client satisfaction. This position offers the opportunity to become an internal leader while developing strong relationships with clients.

This is a hybrid role, based in any of our US offices-including New York City, Boston, Chicago, Carmel, Lambertville or San Francisco-or remotely within the US, depending on team and business needs.

What you'll do:

• Establish and maintain productive working relationships to drive agency success
• Demonstrate understanding and knowledge of key messages/message platform, data, and promotional story for brand and competition
• Develop and align on key agency/client documents that drive success (e.g., Project and Creative Briefs)
• Read and interpret analytics around programming, tactics, and overall brand performance (e.g., metrics, KPIs, goals)
• Negotiate, when necessary, to meet and deliver on client needs while managing agency resources and projects effectively
• Continuously identify new opportunities to make recommendations based on customers, markets, and competitive environments, including corresponding rationales
• Lead by example: exhibit professional conduct while providing ongoing leadership as a role model for the team
• Demonstrate a solutions-oriented approach and collaborate across teams to drive success
• Pursue business objectives, while developing talent and preserving the 21GRAMS culture
• Supervise, train, and mentor team members to develop the skills and careers of others by providing guidance
• Set clear expectations for the team, providing tools and information individuals need for success

What you should have:

• 5-7 years advertising experience, agency environment preferred.
• Pharma/DTC experience
• Social/digital asset development
• Website development
• Data reporting and analytics oversight
• CTV development and production
• Black box experience
• Financial oversight

Pay Range: $130,000-$140,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Posting Salary

$130,000-$140,000 USD

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at:

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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