Customer Service & Logistics Coordinator

Manpower

Customer Service & Logistics Coordinator

Manpower is seeking a Customer Service & Logistics Coordinator for a growing retail company in Middletown, NY. This position is ideal for candidates with strong customer service, dispatch, logistics, or order processing experience who thrive in a fast-paced environment and enjoy coordinating deliveries while providing exceptional customer support.

Responsibilities

Process customer orders received via phone, email, and WhatsApp
Provide product information, pricing, and inventory availability
Verify inventory levels across multiple locations to fulfill customer orders
Coordinate and schedule deliveries utilizing company vehicles and drop-shipment vendors
Communicate with warehouse personnel and drivers to ensure timely and accurate deliveries
Keep customers informed regarding order status, shipment tracking, and delivery schedules
Maintain accurate records of orders, deliveries, and customer interactions
Resolve customer concerns in a professional and timely manner
Schedule deliveries to commercial and residential customers while maximizing efficiency and controlling costs
Identify creative solutions to logistics and service-related challenges

Qualifications

Previous experience in customer service, dispatch, logistics, order processing, or a related role preferred
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Ability to work in a fast-paced environment and manage changing priorities
Comfortable using phones, email, and messaging platforms such as WhatsApp
Experience with inventory management systems and logistics coordination is a plus
Strong problem-solving and customer service skills
Positive attitude and a team-oriented approach

What's in It for You?

Full-time, first-shift schedule
Competitive pay with consideration given for relevant experience
Opportunity to work with a stable and growing organization
Weekly pay through Manpower
Access to Manpower benefits, including Medical, Dental, Vision, and 401(k) options during the first 3-6 months of employment

If you're organized, customer-focused, and enjoy coordinating operations behind the scenes, apply today to be considered for this exciting opportunity in Middletown, NY.

Manpower

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Vacancy posted 4 days ago

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