Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2007 and currently lead a team of six. Before becoming an agent, I worked for another State Farm agent and also gained experience with another insurance company. Those experiences helped shape my customer-focused and education-first approach to serving clients.

I graduated from Muskingum University in 2004 and also hold two designations through The American College of Financial Services. I’m married with two children and value building both a strong business and a strong family life. I stay heavily involved in the community as a Boys & Girls Club board member, Orrville Rotary Club member, and President of the Orrville Community Development Corporation. Giving back and helping the local community grow is something I care deeply about.

Our agency offers a Simple IRA, health benefits, licensing reimbursement, an Aspirant program, professional development opportunities, and even the possibility of a four-day work week when goals and requirements are met. We believe in rewarding performance while helping team members continue growing in their careers.

Our culture is built around integrity, growth, and doing what’s right for the customer. I’m looking for someone who is tenacious, driven, ethical, and customer-focused—someone who takes pride in educating customers and helping them make the best decisions for their needs, regardless of the outcome. If you’re motivated to grow, value professionalism, and want to be part of a team that genuinely puts customers first, this could be a great fit for you.

ROLE DESCRIPTION:
Justin Haislip - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.