Senior Product Manager, WMS

Product ManagerStord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.As a Product Manager at Stord, you will be at the forefront of optimizing warehouse operations, collaborating closely with fulfillment teams and engineering to deliver solutions that directly impact key operational metrics like throughput, accuracy, and efficiency. Whether addressing internal operational needs or delivering scalable SaaS solutions for brands and 3PLs, your work will have a tangible impact on how modern warehouses operate.Drive WMS Product Execution & Strategy:Own delivery of specific WMS capabilities/enhancements - receiving, putaway, picking, packing, shipping, or inventory managementOwn the product roadmap in partnership with the Head of Product Logistics, including overall strategy & vision.Own the direction of the technical execution from concept to Deployment leveraging cross functional teams and a team of product managers.Prioritize features within your domain that unlock operational capacity, improve throughput, and reduce errorsCommunicate and Collaborate with stakeholders to identify needs, prioritize those needs and help drive the overall adoption of delivered solutions.Help design workflows optimized for warehouse associates - mobile-first, intuitive, and built for speedBuild capabilities that support omni-channel fulfillment across B2C, B2B, and wholesale channelsChampion the Operator and Drive Operational Excellence:Spend time on warehouse floors understanding associate workflows, pain points, and efficiency opportunitiesTranslate operational insights into detailed product requirements that engineering teams can rally behindPartner with operations, industrial engineering, and continuous improvement teams to identify high-impact featuresBuild empathy across the product organization for associates picking in busy warehouses or processing holiday peak volumesShip Features and Measure Impact:Ship features quickly and measure their impact on real operations immediatelyIterate based on operational feedback, performance metrics, and warehouse testingBalance operational needs with technical complexity - deliver value quickly while building scalable foundationsUse data to validate product decisions and prove operational impactDefine success metrics tied to throughput, accuracy, productivity, and operational efficiency within your domainCollaborate Across the Logistics Product Group:Work alongside other PMs managing OMS, TMS, billing, and other products within the logistics groupPartner with designers and analysts to create cohesive fulfillment experiences across productsCoordinate with engineering teams to ensure WMS integrates seamlessly with the broader platformContribute to shared product practices and standards across the logistics product groupSupport Strategic Planning:Provide operational insights and data to inform the broader WMS strategy and visionCollaborate with Senior PM and Head of Product Logistics on roadmap prioritizationTrack KPIs like units per hour, pick accuracy, putaway velocity, and cycle timeConduct warehouse testing to validate features before full rolloutContinuously refine workflows based on operational data and associate feedbackWhat You'll Need:Product Management Experience and Expertise:8+ years of product management experience with at least 5 years in supply chain, logistics, or operations-heavy productsOperations fluency - Deep understanding of warehouse workflows, previous WMS experience (Manhattan, Blue Yonder, home grown solutions etc)Technical collaboration - Ability to work effectively with engineering teams on complex, data-intensive systemsUser research skills - Comfortable conducting operator interviews, shadowing warehouse shifts, and translating observations into requirementsData-driven mindset - Experience using operational metrics to inform product decisions and measure successThe Skills That Set You Apart:Operational empathy - You genuinely care about making warehouse associates' jobs easier and more efficientSystems thinking - You understand how WMS decisions ripple through inventory, fulfillment, and customer experienceTechnical fluency - You can discuss database design, API integrations, and system architecture with engineersClear communication - You translate warehouse jargon for engineers and technical constraints for operations teamsExecution excellence - You ship high-quality features on time and deliver results consistentlyThe Mindset We're Looking For:High energy and bias for action - You move fast, ship quickly, and learn from real operational feedbackStartup velocity - You thrive in dynamic environments where priorities shift based on business needsCollaborative spirit - You work effectively across product, engineering, operations, and implementation teamsData-informed - You balance quantitative metrics with qualitative operational insightsOwnership mentality - You take responsibility for outcomes, not just outputsStrategic support - You contribute insights that inform broader strategy while executing on tactical deliverablesWhat Gets Us Really Excited:You've worked in warehouse operations - receiving, picking, packing, or shipping - and understand it firsthandYou've built products for multi-tenant or white-label environmentsYou've worked in fast-paced startup or scale-up environments with rapid iteration cyclesYou have a track record of shipping features that measurably improved operational efficiencyYou understand omni-channel fulfillment strategies and how WMS enables themYou've successfully partnered with operations teams to co-create product solutions