IT Project Manager

IT Project Manager

Careington International Corporation is a benefits solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same — to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team.

We are based in Frisco, TX. Remote work opportunity depending on if you live in the states of NV, NC, FL, AL, AZ, or TX (outside of the Dallas/Ft. Worth) area.

If you are looking for a great company culture filled with rewarding career advancement opportunities, this is the place for you.

We are seeking a highly motivated and results-oriented IT Project Manager to join our team. The ideal candidate will follow the Servant Leadership concept to lead and manage multiple projects through the full project lifecycle, ensuring that the projects are delivered on time, within budget, and to the highest quality standards.

What you will be doing in this role:

• Project Planning and Execution:
  • Develop comprehensive project plans that align with business objectives and strategic goals.
  • Break down projects into manageable phases and tasks, assigning responsibilities to team members.
  • Coordinate cross-project activities, and identify, communicate, and mitigate cross-stream risks, issues, and dependencies.
  • Implement and manage changes and interventions to ensure program goals are achieved.
  • Analyze work product progress and provide objective reporting of project status.
  • Coordinate activities between work streams and identify changes in scope.
  • Evaluate and assess the results of the project.
  • Partner with QA to coordinate UAT (user acceptance testing) and results.
  • Ensure definition of done is met for all releases.
• Stakeholder Management:
  • Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions.
  • Establish and maintain effective communication channels with project team members, and leadership.
  • Review and analyze stakeholder requirements, ensuring their alignment with project goals.
  • Coordinate diverse perspectives from various stakeholders to produce high quality project results.
  • Manage stakeholder expectations and address concerns promptly to maintain project momentum and satisfaction.
• Team Leadership and Motivation:
  • Provide clear direction, guidance, and support to team members, empowering them to achieve their goals.
  • Collaborate with, motivate and inspire team members to overcome challenges and deliver exceptional results.
  • Ensure open communication and a collaborative approach.
  • Identify and implement process refinements to increase team efficiency and effectiveness and pursue a path of continuous improvement.
• Risk Mitigation and Issue Resolution:
  • Identify, assess, and prioritize potential project risks and issues.
  • Develop and implement effective strategies to mitigate risks and resolve issues that arise.
  • Manage issue escalations constructively, ensuring appropriate communication, resolution, and engagement with leadership.
• Project Documentation and Reporting:
  • Responsible for managing all program documentation including: creating and maintaining comprehensive project plans, risk registers, status reports, testing plans, release notifications and communications.
  • Prepare regular project updates, presenting findings and recommendations to stakeholders.
  • Document lessons learned from completed projects to improve future project outcomes.

Required Experience:

• Bachelor's degree or equivalent experience
• 5+ years of experience in project management, with at least 3 years of experience managing complex projects across multiple departments with competing stakeholder priorities.
• Must have a proven track record of successfully delivering projects within budget, schedule, and scope.
• Exceptional communication and interpersonal skills, enabling effective collaboration with diverse stakeholders, including the ability to explain a server migration to the CEO and a business requirement to a Lead Developer without losing anything in translation.
• Experience in project management methodologies (Agile Development frameworks) and tools (Jira, Azure DevOps, Confluence, SharePoint).
• Strong understanding of risk management principles and techniques.
• Familiarity with change management processes and tools.
• Proficient in MS Office Suite, including Visio and MS Project.
• Strong understanding of strategic alignment to ensure project goals align with company's long-term roadmap.
• Solid understanding of software development models and knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit project needs.
• Ability to understand technical software development concepts and terminology
• Self-starter with ability to work independently and follow through to successful completion of each initiative.
• Ability to think creatively, problem solve, and work with others to find the best solution.
• Excellent organizational and time management skills to prioritize tasks and meet deadlines.
• Adaptability and resilience to handle unexpected changes and maintain project momentum.
• Precision in work and attention to all details.
• Excellent organizational, multitasking and time management skills
• Excellent people skills

Preferred:

• PMP certification desirable
• 2-3 years of formal Agile/Scrum experience desirable
• Insurance or other compliance-heavy industry experience a plus, insurance experience a big plus

Qualifications:

Experience

Required

5-10 years:

Project Management within IT

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.