Administrative Coordinator 3

Administrative Coordinator 3

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Make a difference every day as an Administrative Coordinator 3! Join the Economic Stability/SNAP team and help create a welcoming, efficient experience for clients while providing essential administrative support to eligibility staff. From assisting with applications and documentation to coordinating front-office operations, your work will help connect individuals and families with vital food and support services. If you're organized, customer-focused, and ready to make an impact, we want you on our team!

An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Minimum Qualifications: Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties:

• Maintain an organized and efficient lobby environment to support daily office operations.
• Greet and assist clients at the reception desk, providing courteous and responsive customer service.
• Upload and organize verification documents and other pertinent information for eligibility staff.
• Assist clients with completing and submitting online applications using available kiosks.
• Register applications and ensure information is accurately recorded and processed.
• Maintain and distribute incoming and outgoing mail and other office correspondence.
• Provide administrative and customer support to eligibility staff to promote timely and accurate service delivery.

Position-Specific Details:

Location: Medical Vendor Administration / ES Shreveport Region 7-FSA 2 (ES TRI-REGION 3) / Natchitoches Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment and Job appointment (temporary appointment that may last up to 48 months)

Cost Center: View phone number on click.appcast.io

Position Number(s): 50689114

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE (Download PDF reader) .

Contact Information:

Patricia Walker

View email address on click.appcast.io

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

View phone number on click.appcast.io

This organization participates in E-verify, and for more information on E-verify, please contact DHS at View phone number on click.appcast.io.

LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.