Administrative Coordinator 3

Administrative Coordinator 3

Make a difference every day as an Administrative Coordinator 3! Join the Economic Stability/SNAP team and help create a welcoming, efficient experience for clients while providing essential administrative support to eligibility staff. From assisting with applications and documentation to coordinating front-office operations, your work will help connect individuals and families with vital food and support services. If you're organized, customer-focused, and ready to make an impact, we want you on our team!

An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Minimum Qualifications

Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties and Other Information

Job Duties:

• Maintain an organized and efficient lobby environment to support daily office operations.
• Greet and assist clients at the reception desk, providing courteous and responsive customer service.
• Upload and organize verification documents and other pertinent information for eligibility staff.
• Assist clients with completing and submitting online applications using available kiosks.
• Register applications and ensure information is accurately recorded and processed.
• Maintain and distribute incoming and outgoing mail and other office correspondence.
• Provide administrative and customer support to eligibility staff to promote timely and accurate service delivery.

Position-Specific Details:

Location: Medical Vendor Administration / ES Shreveport Region 7-FSA 2 (ES TRI-REGION 3) / Natchitoches Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment and Job appointment (temporary appointment that may last up to 48 months)

Cost Center: View phone number on click.appcast.io

Position Number(s): 50689114

Benefits

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave Up to six weeks paid parental leave More information can be found at

Holidays and Leave State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (
• Teacher's Retirement System of Louisiana (
• Louisiana School Employees Retirement System ( among others