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Personal Lines Assistant Account Manager

$65k - $75k

Craig Bradford Associates

Personal Lines Assistant Manager

Location: Greater Philadelphia — Hybrid or Remote

Salary: $65,000–$75,000

Experience: Minimum 2 years of Personal Lines insurance experience

About the Opportunity

Our client is seeking a Personal Lines Assistant Manager to join their growing team. This is an excellent opportunity for a Personal Lines professional who has at least one year of experience and is ready to take the next step in their career.

The ideal candidate is organized, detail-oriented, client-focused, and enjoys working with both clients and insurance carriers. This role will provide exposure to account management, renewals, client service, and cross-selling while offering an opportunity to grow into greater responsibility.

What You’ll Do

  • Provide friendly and responsive service to Personal Lines clients and prospects
  • Assist with day-to-day servicing of personal insurance accounts
  • Follow up with insurance carriers and underwriters regarding submissions and policy status
  • Assist with client proposals and insurance summaries
  • Assist with renewals and help ensure they are completed accurately and on time
  • Process endorsements, auto ID cards, policy changes, and other client service requests
  • Maintain accurate client information and documentation within the agency management system
  • Assist with client retention
  • Communicate with clients regarding policy questions, changes, and follow-up items
  • Maintain a paperless, organized workflow
  • Support the Personal Lines team and take on additional responsibilities as experience grows

What We’re Looking For

  • Minimum 2 year of experience in Personal Lines insurance
  • Active P&C insurance license preferred/required
  • Strong customer service and communication skills
  • Highly organized with excellent attention to detail
  • Ability to manage multiple priorities and meet deadlines
  • Comfortable working with Microsoft Word, Excel, and other office technology
  • Client-focused with a professional and positive attitude
  • Willingness to learn and grow within the Personal Lines insurance field
  • Experience with an agency management system is a plus (EPIC Preferred)
  • Personal Lines comparative rating experience is a plus

Why This Opportunity?

  • $65K–$75K salary
  • Hybrid or remote flexibility
  • Opportunity to grow within a Personal Lines organization
  • Great next step for an insurance professional looking to advance their career
  • Work with a collaborative, client-focused team
Vacancy posted 4 days ago
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