Business Operations Specialist

V3 Sports Business Operations Specialist

V3 Sports is a nonprofit organization rooted in North Minneapolis, dedicated to elevating our community through wellness, fitness and education. Since 2007, we've created opportunities for youth, families, and adults to live healthier lives through aquatics, fitness, education, and community programming. In 2024, V3 Sports opened the V3 Sports Center, a state-of-the-art community wellness destination featuring an award-winning aquatics facility, modern fitness spaces, and programs designed to serve people of all ages. Every day the V3 Center brings people together to improve their health, build confidence, and strengthen community.

The work we do is rooted in relationships. We believe meaningful impact comes from serving others well, following through on our commitments, showing up authentically, treating every person with respect and staying deeply connected to North Minneapolis. Those principles shape how we work together, how we serve our members and how we continue building a stronger community every day. We're looking for people who care about their work, enjoy working as part of a team and want to make a lasting impact in North Minneapolis.

At V3 Sports, you'll have the opportunity to:

• Make a meaningful difference in the lives of community members.
• Work alongside passionate, mission driven colleagues.
• Contribute your ideas and expertise to help shape organizational growth.
• Be part of a wellness-centered organization.

$27.88 - $31.25 per hour, depending on qualifications and experience.

• Generous paid time off (PTO)
• 11 paid holidays and 2 floating holidays
• Competitive health, dental, and vision insurance
• Employer-paid basic life insurance & option for additional coverage paid by the employee
• Employer-paid premium for Accidental Death and Dismemberment (AD&D) and long-term disability insurance
• Retirement plan with a 4% employer match and immediate vesting
• Complimentary membership to the V3 Sports Center
• Access to group Fitness Classes
• Discounts on Select V3 Sports Programs, including Swim to Learn

Because V3 Sports is a member with Metropolitan Alliance of Connected Communities (MACC) who partners with St. Mary's University, V3 employees and their spouses are also eligible for the following benefits at St. Mary's University:

• Discounted tuition for Bachelor's, Master's, and Doctorate programs
• Professional development opportunities
• Access to advancement (internships, job placement, field practice)

The Business Operations Specialist at V3 Sports plays a key role in supporting business operations through the management of organizational systems, documentation, onboarding and training resources, and operational tools. By tracking data, generating reports and coordinating follow-up activities, this position helps streamline processes, enhance cross-functional collaboration and ensure the timely execution of critical business initiatives.

Responsibilities will include the following:

• Maintain operational calendars, logs, and follow-up tools to help staff and leaders stay organized and meet deadlines.
• Support SharePoint file management, including organizing folders, maintaining shared documents, updating templates and helping staff find the information they need.
• Coordinate basic technology and systems support by tracking requests, gathering needed information, routing issues to the appropriate person or vendor and following up until items are resolved.
• Support data tracking, KPI collection, evaluation activities and routine reporting by organizing information, checking for missing items and preparing updates for review.
• Help maintain clear documentation, including procedures, checklists, workflow guides and other tools that make routine work easier to follow.
• Support onboarding, training and other approved staff process logistics by preparing materials and tracking completion.
• Assist with meeting and project coordination, including agendas, notes, reminders, document sharing, timelines and follow-up on action items.
• Review assigned administrative requests, forms, files and submissions for completeness and follow up with staff.
• Maintain organized records and shared resources.

You bring an associate degree in business, office or nonprofit administration, information systems, public administration, human services administration, or a related field. A combination of education, training and relevant work experience may be considered in place of a degree.

• Your background includes 23 years of experience in administrative support, operations support, office coordination, project coordination, nonprofit administration or a similar role.
• Your experience includes supporting data collection, reporting, evaluation activities or KPI tracking.
• You thrive in nonprofit, community-based, human services, youth-serving or other mission-driven environments.
• You possess a solid understanding of administrative systems, file organization, shared document management and routine office processes.
• You demonstrate a basic knowledge of data tracking, reporting support and reviewing information for completeness and accuracy.
• You are familiar with onboarding, training, process follow-up and internal communication support.
• You leverage Microsoft 365, SharePoint, Teams, Outlook and Excel to organize information and support day-to-day operations.
• You adapt quickly to new systems and enjoy helping staff navigate tools, files, forms and processes.
• You are able and willing to maintain current CPR, First Aid, AED, and BBP certifications. (For new hires, training will be provided during onboarding.)
• Preferably, you have a valid driver's license, access to reliable transportation, and the ability to meet V3 Sports' driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.

Diversity and open expression are fundamental to the work of V3 Sports. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, religion, national origin, sex, gender identity, sexual orientation, familial status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance, criminal history (justice-impacted status), housing or homelessness status, height, or weight.