Development Coordinator

The Thomas Jefferson Foundation has a twofold mission of preservation and education, and was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson's world and ideas and sharing the history of everyone who lived and labored at Monticello. Monticello is recognized as a National Historic Landmark, a United Nations World Heritage Site and a Site of Conscience. Purpose: The Development Coordinator is responsible for the day-to-day transactional operations of the Development department's gift processing cycle, ensuring that all gifts to the Thomas Jefferson Foundation are received, documented, acknowledged, and recorded accurately and in a timely manner. This position serves as the primary processor in the department's gift acceptance function and works in close coordination with the Development Database Administrator, who provides independent batch review and verification, and with the Accounting department, to maintain the integrity of the Foundation's gift records. The Coordinator also contributes to donor stewardship activities and provides operational and logistical support to the department as directed. The Coordinator will be a team player who possesses keen attention-to-detail and is able to manage multiple priorities. Compensation $20.00 - $23.00 per hour. We will look to you to: Manage the day-to-day transactional operations of the Development department's gift processing cycle, ensuring that all gifts to the Thomas Jefferson Foundation are received, documented, acknowledged, and recorded accurately and in a timely manner. Serve as the primary processor in the department's gift acceptance cycle: open and sort incoming mail, scan and deposit gifts, and enter gift data into the Raiser's Edge/NXT database accurately and in a timely manner. Process and manage credit card and online donations. Create new constituent records and update existing donor and organization records with gift and contact information. Submit completed gift batches to the Development Database Administrator for independent review prior to committal; do not perform final batch committal on batches personally entered except in the absence of the Database Administrator, in which case another designated staff member serves as reviewer. Produce and distribute tax acknowledgement documentation for all gifts in compliance with IRS requirements and donor stewardship standards, within established timeframes. Prepare tribute, honorary, and memorial gift letters. In partnership with annual giving and donor relations colleagues, maintain and update acknowledgement letter templates on an annual basis. Implement and maintain a systematic process for sending monthly pledge reminders to donors. Monitor and report on the status of pledge payments, escalating outstanding or lapsed pledges to the CDO and relevant gift officers. Communicate with donors as needed regarding gift status, processing errors, and ways to give. Assist the Development Database Administrator in producing standing and ad hoc reports as requested. Contributes to donor stewardship activities as directed. Support the coordination of donor stewardship activities as directed, including name recognition opportunities, donor lists, and recognition events. Assist with event logistics in close partnership with the Events department, including management of event responses and correspondence, preparation of printed materials and name tags, and staffing events as needed. Provide operational and logistical support to the department. Manage office equipment and coordinate building access and facility needs, coordinating resolution of maintenance or other issues with IT and Buildings and Grounds. Assist with the preparation of donor visits to the Development office and support logistics for development events at Monticello and offsite. Provide support for weekly stewardship process and backup support for the president's donor thank-you letter process as needed. Assist in the production of donor materials, including letters, email communications, and other printed pieces, from both a writing and a data perspective. Assist with updates to Development landing pages on the Foundation website as directed. Knowledge, Skills and Abilities: Bachelor's degree preferred; high school diploma required. Minimum of one to two years of experience in an administrative, operations, or nonprofit environment preferred. Prior experience with gift processing or donor database work a plus. Strong computer skills, including proficiency in Microsoft Office and database applications; experience with Blackbaud Raiser's Edge or RE NXT preferred and expected to be developed on the job. Willingness to pursue Blackbaud digital training and certification. Strong organizational skills and attention to detail, particularly with numerical data, gift records, and personal information. Solid written and verbal communication skills; ability to interact professionally with donors and colleagues. Ability to exercise good judgment, demonstrate an understanding of and commitment to the ethical principles associated with working in development, and to use discretion in interactions with members of the Monticello community. Willingness to learn specific information about Thomas Jefferson and Monticello, including through Monticello’s Guide Training to learn how to communicate difficult history as well as the Foundation's educational mission to donors. Physical Demands and Work Considerations: Must have a valid Driver's License with personal vehicle and ability and willingness to travel as needed, including occasional evening and weekend work. Monticello is located on a mountaintop; walking on steep inclines, and uneven, rocky ground is required. We provide the following benefits for our full-time employees: Excellent benefits package (including medical, dental, vision, 401(k) retirement savings plan plus 6% match, life insurance, and more!). Fitness club membership discount. Discount in the Monticello Café, gift shop, and Monticello online catalog. Employee Assistance Program (EAP) – free for employee and dependents. $500 employee referral bonus. #J-18808-Ljbffr