Remote Call Quality Coach II

Humana Inc

Remote job

Humana Inc. is seeking a Call Quality Professional to lead coaching, provide feedback, and drive results across call centers and partner networks. You will ensure adherence to compliance, quality standards and training programs, while supporting agents and leadership with actionable insights. The role requires prior telesales or customer service experience, coaching skills, and strong MS Office proficiency; bilingual abilities and degree are preferred. #J-18808-Ljbffr Humana Inc

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Vacancy posted 2 days ago

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