Remote Call Quality Coach II — Coaching & Compliance

Humana Inc

Remote job

Humana Inc. is seeking a Call Quality Professional (CQP2) to oversee the call quality program across multiple partner channels. Based remotely in the United States, you will monitor calls, conduct investigations, and coach associates to improve sales integrity and compliance. You will complete Medicare Certification, Call Quality Certification, and in-depth training on Mattersight, MARx, Genesys, Salesforce and other Humana tools. #J-18808-Ljbffr Humana Inc

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Remote Call Quality Coach II — Coaching & Compliance in Brooklyn, NY vacancy

Remote Call Quality Coach II
Humana Inc. is seeking a Call Quality Professional to lead coaching, provide feedback, and drive results across call centers and partner networks. You will ensure adherence to compliance, quality standards and training programs, while supporting agents and leadership with...
Remote job
Quality
Humana Inc
Phoenix, AZ
2 days ago
Expert Coach II
$36 - $39 per hour
# Expert Coach II: USA - Any Location (Remote): Oct 10, 2026: Oct 10, 2026## About the roleJoin the team leading the next evolution of virtual care.At... ...on behaviors essential for improving health and quality of life of the member with diabetes.o Possess a strong background...
Remote work
Quality
Bi-weekly pay
Full time
Part time
Work experience placement
Visa sponsorship
Work visa
Praxy, Inc.
Eastern, KY
3 days ago
Remote Call Center QA Analyst | Elevate Customer Experience
eClerx is seeking a Remote Call Center Quality Assurance Analyst to monitor customer service interactions and ensure compliance with company standards and customer experience expectations... ..., assess agent performance, identify coaching opportunities, and help improve...
Remote job
Quality
eClerx
New York, NY
5 days ago
Remote Service Quality Coach — Field Audits & Training
A leading pest control company is seeking a Service Quality Coach to conduct inspections and audits to ensure compliance with pest control protocols and safety standards. This full-time position, primarily remote but requiring significant travel, focuses on maintaining...
Remote work
Quality
Full time
PestCo
Dallas, TX
9 hours ago
Remote Service Quality Coach: Field Audits & Training
A leading pest control company is seeking a Service Quality Coach to conduct inspections and audits to ensure compliance with pest control protocols. This role requires travel of up to 3+ weeks per month and involves maintaining service quality, identifying improvements...
Remote work
Quality
PestCo
San Antonio, TX
9 hours ago
Remote Call Center Supervisor
...workflow of a team, the full-time Remote Call Center Supervisor will oversee EBO... ...Representatives, handle escalated issues, coach staff, and ensure compliance with policies while working... ...Monitor and manage the performance and quality of EBO Representatives Coach and...
Remote work
Quality
Full time
Virtual Vocations Inc
United States
1 day ago
Franchise Business Coach
$90k - $112.5k
...Job Title: Franchise Business Coach Location: Work From Home -... ...with tax and administrative compliance requirements. Big Blue Swim School... ..., operations and lesson quality Influence positive results through... ...each location, in person and remote Support New Pool Openings,...
Remote work
Quality
Work from home
Rise Arboretum, Inc.
Atlanta, GA
1 day ago
Franchise Business Coach
$75k - $90k
...week in our Maitland office, 1 remote day Employment Type: Full-... ...experienced Franchise Business Coach to serve as a trusted advisor... ...franchisees understand lead quality, conversion and marketing ROI... ...performance, development or compliance concerns when appropriate....
Remote work
Quality
Full time
For contractors
Work at office
Local area
Bodenvy Corporate
Orlando, FL
5 days ago
Operations Manager II - Treasury Management Client Onboarding Quality Assurance
$87.03k - $138.97k
OPERATIONS MANAGER II - TREASURY MANAGEMENT CLIENT ONBOARDING QUALITY ASSURANCE LEADERSHIPWHAT IS THE... ...guides. Conduct regular coaching and performance feedback... .... Collaborate with Compliance, Risk, and Legal teams on... ...otherwise indicated as fully remote, reporting into a...
Remote work
Quality
City National Bank
Los Angeles, CA
3 days ago
MECK Pre-K Success Coach
...Description MECK Pre-K Success Coach Anticipated Start... ...standards in high-quality, early childhood instruction... ...Teaching License (SP II / Continuing License). CLASS... ...flexibility, including remote work opportunities.... ...notice. NO PHONE CALLS, EMAILS, OR DROP IN'S PLEASE...
Remote work
Quality
Full time
Casual work
Work at office
Local area
Night shift
Afternoon shift
Ascend Nonprofit Solutions
Charlotte, NC
29 days ago
Quality Engineer II
$88k - $94k
...Quality Engineer II Hot Job WI Darien - Darien, WI 53114; WI Beloit... ...and thermal management, code compliance, factory acceptance testing... .... Conduct onsite and remote supplier audits and develop... ...methodology. Provide training and coaching to employees on quality...
Remote work
Quality
Full time
Temporary work
Work at office
Worldwide
Power Solutions International
Darien, WI
5 days ago
Franchise Business Coach
$110k - $120k
Location: Remote, based on the West Coast, with monthly travel Company... ...florists using the highest-quality blooms from the best farms... ...Summary The Franchise Business Coach (FBC) owns the franchise... ...franchising. Most field roles audit compliance and chase numbers. This one...
Remote work
Quality
Local area
French Florist
Sacramento, CA
2 days ago
Franchise Business Coach (Northestern States)
$80k - $110k
...achieved by providing hands-on coaching ensuring each franchisee... ...alignment with brand standards and compliance overcomes business challenges... ...surveys assessing coaching quality and trust (i.e. Annual... ...Travel & Work Environment Remote position with approximately 2...
Remote work
Quality
Full time
Local area
Work from home
Flexible hours
HFC Rebrand
Flower Mound, TX
2 days ago
Senior Business Coach, Delivery Service Partner Program
$110.2k - $149.1k
...Senior Business Coach, Delivery Service Partner Program Job ID:... ...improve the flexibility and quality of its delivery network in the... ...managers, program directors, compliance officers, legal counsel, and... ...presence, field travel, and remote work days. One week per month...
Remote work
Quality
For contractors
Work experience placement
Seasonal work
Work at office
Local area
Flexible hours
3 days per week
Amazon
Nashville, TN
1 day ago
Human Resources Business Partner II
$70k - $85k
...Resources Business Partner II position is responsible... ...with exceptional quality and care. This position... ...market as well as support remote clients in other... ...and ensuring regulatory compliance, e.g., FLSA, state-specific... ...management personnel (e.g., coaching, counseling, career...
Remote work
Quality
Full time
Work at office
Vida HR
Fort Collins, CO
5 days ago
Franchise Business Consultant II
...Business Consultant (FBC) II FLSA: Exempt... ...store efficiency and QSC compliance, and acting as the central... ...Remediation : Conduct quarterly Quality, Service, and... ...days, offering hands-on coaching and training to the franchisee... ...: Provide extensive remote support and follow-up...
Remote work
Quality
Full time
Part time
Local area
Immediate start
CJ Foodville USA
Fort Lee, NJ
2 days ago
Franchise Business Coach
...on a mission to improve the quality of life for communities by utilizing... ...: Franchise Business Coach As a Franchise Business... ...performance reviews/coaching calls with assigned franchise partners... ...Compiles brand compliance data and helps franchisees upgrade...
Quality
Full time
Flexible hours
Stretch Zone
Fort Lauderdale, FL
2 days ago
Scrum Master/Agile Team Coach
$89.6k - $176.3k
...Master/Agile Team Coach Position Description... ...This position is remote and can be located... ...impacting team velocity, quality, or delivery... ...obtain/maintain IT II Non Critical Sensitive... ...workflows, or compliance/audit related delivery... ...life. That’s why we call ourselves CGI...
Remote work
Quality
Contract work
Local area
Virginia
24 days ago
Wellness Coach II
...Wellness Coach IIThe Wellness Coach II is responsible for providing orientation to new members, assisting members with their workouts and providing... ...are WITS, NSCA, ACE and AFAA.Must be able to design high-quality, up-to-date, scientifically sound, safe and effective wellness...
Quality
Salvation Army Western Territory
Coeur D Alene, ID
3 days ago
K-3 Instructional Coach
...Indiana K–3 Instructional Coach Academic Coaching |... ...there. This is not a compliance role. This is a... ...needed to demonstrate high-quality early literacy and math... ...as needed while working remotely; must be available and... ...summer schedule with on-call availability Summer...
Remote work
Quality
Full time
Summer work
Flexible hours
Matchbook Learning
Indianapolis, IN
2 days ago
Wellness Coach II
...Wellness Coach Level IIAs a thought-leader and best-in-class provider in education, wellness... ..., ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give... ...Wellness Director, the Wellness Coach Level II will build personalized relationships that...
Quality
Full time
Shift work
YMCA Of Metro Atlanta
Norcross, GA
3 days ago
Sleep Coach
$20 - $22 per hour
...mission is to improve the quality of life for our... ...SUMMARY As a Sleep Coach, you'll help patients get... ...of treatment. This is a remote-based position where you... ...Conduct inbound and outbound calls to coach, educate, and... ...manner. • Maintain compliance with HIPAA and company...
Remote work
Quality
Hourly pay
Temporary work
Work at office
Local area
Flexible hours
Accendra Health, Inc.
United States
1 day ago
Executive Coach | Professional & Executive Leadership Coaching Services
...Executive Coach | Professional & Executive Leadership Coaching ServicesProSidian... ...located across the CONUS/Remote: Princeton, New Jersey, USA... ...-intensive DOE lab blending compliance, innovation, and plasma... ...telecommunication (such as remote or phone call) as requested.-- Calls will be...
Remote work
Full time
Contract work
Work at office
Immediate start
ProSidian Consulting
Princeton, NJ
3 days ago
Operations Supervisor - Flood Relief Call Center
...the USA, with a strong call center footprint and... ...powered by both on-site and remote agents, leveraging... ...Contract, and strict compliance with federal guidelines... .... Provide coaching and mentorship to team... ...should possess the below qualities: Proven experience...
Remote work
Quality
Contract work
Local area
Shift work
MCI Careers
Wichita, KS
a month ago
Financial Coach
$58.5k - $72k
...Yourself. The Financial Coach is responsible for... ...comfortable making outbound calls as needed. Adheres to compliance/risk procedures and exhibits... ...to maximize service quality and increase assets under... ...state or local law. ***For remote and hybrid positions you...
Remote work
Quality
16 hours
Contract work
Temporary work
Work experience placement
Casual work
Work at office
Local area
Work from home
Work visa
Monday to Friday
Flexible hours
Empower Annuity Insurance Company of America
United States
3 days ago
Sleep Coach
$19 - $25 per hour
## Sleep CoachApply: Remote - Texas: Full time: Posted Today: REQ\\... ...Healthcare’s mission is to improve the quality of life for our patients at... ....* **JOB SUMMARY**The Sleep Coach will provide excellent... ...Place and take (inbound/outbound) calls for new CPAP sleep patients to...
Remote work
Quality
Hourly pay
Full time
Temporary work
Local area
Flexible hours
Accendra Health, Inc.
Wausau, WI
21 hours ago
Relocation Transition Advisor / Coach - St. Louis region
...certified woman-owned career coaching firm based in St. Louis, MO that... ...– working in their hometown, remotely or literally, anywhere in the... ...sessions meet IMPACT Group’s quality and program standards to... ...resource, doing research and making calls to ensure a successful...
Remote work
Quality
Part time
Work at office
Relocation
Flexible hours
impactgroupstlouis
Saint Louis, MO
3 days ago
Franchise Business Coach
...Job Title: Franchise Business Coach Department: Operations... ...through regularly scheduled review calls, triage coaching calls, and on... ...Implement and evaluate compliance with corporate initiatives and... ...represent KidStrong to the highest quality. Strategic- Equipped to align...
Quality
Work at office
Night shift
kidstrongcareers
Frisco, TX
3 days ago
MD Coach (Surgeons and OB/GYNs) - Remote - Part Time
...patient outcomes. The company offers coaching and advisory services tailored... ...and is committed to making high-quality coaching accessible through flexible, remote engagements. Role Description... ...up on progress through scheduled calls or video meetings. The coach documents...
Remote work
Quality
Contract work
Part time
Flexible hours
MDCanHelp
United States
2 days ago
Wellness Health Coach
$77.63k - $121.12k
..., is hiring a Wellness Health Coach in Miami, FL! The role requires... .... Responsible for providing quality services and programs to meet... ...shift differentials, standby/on-call pay, shift premiums, extra-shift... ...that are available as remote work, Sentara Health employs associates...
Remote work
Quality
Full time
Temporary work
Shift work
Florida
Miami, FL
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Call Quality Coach II — Coaching & Compliance. Be the first to apply!