Senior Business Analyst

Business Analyst

We are seeking a detail-oriented and motivated Business Analyst to join our dynamic team. The ideal candidate will possess strong analytical skills, a passion for problem-solving, and the ability to communicate complex information effectively. As a Business Analyst, you will play a critical role in identifying business needs, analyzing processes, and implementing solutions that drive efficiency and support organizational goals. This BA will assist in a large integration project of the client’s Crew Management Applications. This project is critical to the merger and very complex. It has a high visibility and impact on the organization.

Key Responsibilities

• Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Document and analyze requirements to ensure they align with business goals.
• Data Analysis: Collect, analyze, and interpret data to identify trends, patterns, and insights. Use data-driven findings to make informed recommendations.
• Process Improvement: Evaluate existing processes and create workflow diagrams. Propose and implement improvements to enhance operational efficiency and effectiveness. Perform Gap Analysis
• Solution Design: Develop and propose solutions that address business challenges. Work closely with technical teams to ensure successful implementation and integration.
• Documentation: Create and maintain detailed documentation, including business requirements, process flows, and user stories. Ensure that all documentation is clear, comprehensive, and up-to-date.
• Stakeholder Communication: Serve as a liaison between business units and technical teams. Facilitate meetings, presentations, and workshops to communicate findings and gather feedback.
• Project Support: Assist in project planning, monitoring, and execution. Provide support throughout the project lifecycle to ensure timely and successful delivery of solutions.
• Testing and Validation: Collaborate with QA teams to develop test plans and scripts. Validate that solutions meet business requirements and perform as expected.

Qualifications

• Education: Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
• Experience: Minimum of 5+ years of experience as a Business Analyst or in a similar role. Proven experience in requirements gathering, creating workflow diagrams, process improvement, and documentation. Testing experience is a plus
• Skills: Strong analytical and problem-solving skills. This role will wear many hats and be willing and able to assist in several areas. Gathering requirements, documentation, workflow diagrams, gap analysis. Experience working in the transportation or rail industry is helpful but not required. Knowledgeable in the SDLC, SIT, and UAT testing. Excellent communication and interpersonal skills. Knowledge of COBOL/VSAM systems is a plus. Ability to work collaboratively in a team environment and manage multiple priorities. Familiarity with project management methodologies (e.g., Agile, Waterfall) is desirable.
• Technical Skills: Experience with business analysis software (e.g., JIRA, Confluence) and knowledge of database management systems are advantageous.