Social Media Coordinator

Bonsai Leadership Group is excited to support HERA in its search for a Social Media Coordinator .

ABOUT HERA

Established in 2023, HERA is a dynamic, global non-governmental organization (NGO) dedicated to protecting the health, income, and dignity of women on the frontlines of extreme heat. Given the significant gap in the understanding of extreme heat and its disproportional effects on women, HERA was co‑founded by four women leaders who care deeply about addressing climate change and its impacts on women and vulnerable communities. In its first two years, HERA has raised more than $20 million to expand its programs and impact. Today, HERA operates in eight countries, including Sierra Leone, Pakistan, Ghana, Liberia, Thailand, India, Kenya, and the United States. With local partners, HERA creates and delivers practical, durable solutions shaped by the experiences and needs of marginalized women toward better health, more income, and sustained dignity. HERA’s approach is guided by three key pillars that drive its mission forward: Act Now & Innovate Design, deliver, and assess the impact of women-centered heat resilience interventions before, during, and after extreme heat events. Replicate Success Catalyze the expansion of effective women-centered heat interventions across geographies. Build the Field Build the field of extreme heat, growing capacity and coherence across many actors and institutions.

CORE VALUES

POSITIVITY

We build and nurture trusted partnerships with organizations, communities, and individuals who share our vision. The Power of Women We champion women and marginalized genders and amplify their leadership across our work. Informed Urgency Recognizing the immediate harms of the climate crisis, HERA is committed to taking swift and meaningful action. Partnership Collaboration, solidarity, and trust are the foundations of HERA’s approach.

THE OPPORTUNITY

HERA seeks a creative, highly organized, and globally minded Social Media Coordinator to support the growth, consistency, and impact of its digital presence. Reporting to the Communications Director, the Social Media Coordinator will manage HERA’s day‑to‑day social media presence, maintain a forward‑looking global content calendar, write compelling copy, edit short‑form video, and create visual content that reflects HERA’s brand standards. This team member will also monitor engagement and use analytics to strengthen digital strategy over time. The Social Media Coordinator will collaborate closely with the Communications Director, Communications Manager, program teams, fundraising colleagues, and external consultants or vendors, including video editors, graphic designers, photographers, and content creators in different regions. This is a hands‑on role for a strong writer and digital storyteller who understands how social media moves, adapts to changing platforms, and can translate complex global issues into clear, accessible, and compelling stories. Successful candidates will bring excellent writing skills, strong creative instincts, hands‑on video editing skills, a keen visual eye, and experience creating content for global or cross‑cultural audiences, along with the attention to detail and organizational discipline to coordinate work across teams, time zones, campaigns, and platforms.

KEY RESPONSIBILITIES

Social Media Channel Management and Strategy Develop, coordinate, and maintain a global social media content calendar aligned with organizational priorities, campaigns, events, advocacy work, and fundraising goals. Coordinate the consistent, timely, and organized distribution of content across HERA’s social media platforms, including Instagram, LinkedIn, X/Twitter, Facebook, and emerging or globally relevant channels such as TikTok, YouTube, and others. Support the development of HERA’s broader digital strategy, including recommendations on platform use, audience growth, content mix, posting cadence, and engagement opportunities. Stay current on social media trends, platform shifts, audience behaviors, and emerging digital storytelling practices. Coordinate content needs across internal teams and external partners, ensuring HERA has the right assets, approvals, captions, links, and timing to execute social media campaigns effectively. Copywriting and Creative Storytelling Write clear, persuasive, and creative social media copy tailored to diverse global audiences. Translate complex women-centered climate, health, and human rights issues into accessible, compelling, and action‑oriented digital narratives. Apply HERA’s brand standards and style guidelines with care, ensuring consistency in messaging, tone, voice, and visual identity across digital channels. Create content that drives awareness, audience understanding, engagement, and, when relevant, support for fundraising and campaign goals. Adapt content for different platforms, audiences, geographies, and cultural contexts. Collaborate with communications, program, and fundraising colleagues to source stories, shape messages, and align digital content with organizational priorities. Multimedia Content Creation and Coordination Design graphics, carousels, social cards, and other visual assets that support HERA's written narratives and campaign goals, applying HERA's brand standards consistently. Edit and produce short‑form video, including Instagram Reels, TikTok, and YouTube Shorts, from raw footage and field content, and support the development of long‑form multimedia content for social platforms and advocacy campaigns. Use tools such as Canva, Adobe Creative Suite, CapCut, Figma, and related platforms to produce polished, platform‑ready content. Collaborate with internal teams and external partners across regions to source raw footage, photos, stories, and visual assets. Coordinate with contractors or vendors supporting long‑form video, photography, graphic design, or other digital deliverables. Support live event coverage as needed, including capturing or coordinating social media content at conferences, retreats, meetings, and other HERA events. Community Engagement and Digital Growth Monitor social media channels and support timely, thoughtful audience engagement. Help grow digital visibility, community interaction, and audience reach through targeted engagement, content testing, and platform‑specific strategies. Identify opportunities to deepen relationships with HERA’s audiences, partners, supporters, and communities through digital channels. Bring a global lens to community engagement, recognizing that audiences in different regions engage with platforms and content in different ways. Analytics, Reporting, and Learning Track and analyze social media performance across platforms, including engagement, reach, audience growth, content performance, and campaign outcomes. Use native platform analytics and social media management tools such as Sprout Social, Hootsuite, Buffer, Meta Business Suite, YouTube Studio, or similar platforms. Prepare routine reports on social media performance and digital asset effectiveness. Use data and insights to recommend improvements to content strategy, posting schedules, platform priorities, and audience engagement. Support HERA’s metrics, evaluation, and learning efforts by contributing digital performance data and insights.

DESIRED QUALIFICATIONS & EXPERIENCE

The ideal candidate will have a robust mix of writing, social media management, video editing, and content creation skills. HERA recognizes that strong candidates bring a range of professional and lived experiences. Candidates are encouraged to apply even if they do not meet every qualification listed. Desired qualifications include: 2-4 years of hands‑on experience managing social media channels for an organization, brand, or campaign, plus experience in copywriting, digital content creation, communications, or advocacy, preferably in the nonprofit sector. Exceptional writing, editing, and storytelling skills, with the ability to translate complex issues into clear, compelling digital content for diverse global audiences. Demonstrated short‑form video editing skills, with work samples that show the ability to turn raw footage into polished, platform‑native content, and a strong visual eye for composition, pacing, typography, and design. Strong organizational and project coordination skills and exceptional attention to detail, including experience managing content calendars, multiple deadlines, cross‑functional input, and fast‑moving priorities. Experience applying brand guidelines and style standards consistently, following creative direction and feedback precisely, and independently managing deliverables from concept through publication. Current working knowledge of how each major social platform functions, including formats, features, and audience behavior, and demonstrated ability to create, adapt, and optimize content for Instagram, LinkedIn, Facebook, TikTok, YouTube, and X/Twitter. Familiarity with social media scheduling, management, analytics, multimedia, and design tools, such as Sprout Social, Hootsuite, Buffer, Meta Business Suite, YouTube Studio, Canva, CapCut, Adobe Creative Suite, Figma, or similar platforms. Strong collaboration and relationship‑building skills, with the ability to work effectively with internal teams, contractors, consultants, vendors, photographers, designers, video editors, and global partners. Cultural awareness and global communications experience, including the ability to create content for audiences across regions, cultures, and time zones. Familiarity with paid social media, fundraising‑related digital campaigns, newsletters, email marketing platforms, accessibility best practices or languages other than English is a plus. Commitment to equity, feminist values, and global inclusivity, with an ability to reflect those values in digital storytelling and collaboration.

TRAVEL

Limited travel (domestic or international) may be required for staff retreats, meetings, or other events (less than 10% of time annually).

LOCATION REQUIREMENT & WORK ENVIRONMENT

This is a remote, U.S.-based position with a preference for the person in this role to be located within the Eastern Time Zone. The role requires regular coordination across global teams, including occasional early morning or evening meetings. Candidates must have reliable internet access and a workspace that supports remote work.

COMPENSATION & BENEFITS

The salary range for this position is $65,000 to $70,000 annually, with final compensation based on the hired candidate’s qualifications, background, and experience. In addition, HERA provides a comprehensive benefits package designed to support the health, well‑being, and overall quality of life for its team members.

HIRING STATEMENT

HERA is committed to attracting, developing, and retaining exceptional people and creating a work environment that is dynamic, rewarding, and enables each of us to realize our potential. HERA’s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality, state, and/or country in which you are working. #J-18808-Ljbffr Bonsai Leadership Group