Program Assistant, Clearview Assistance Program (CAP NORC)

CAP NORC Program Assistant

The Clearview Assistance Program Naturally Occurring Retirement Community (CAP NORC) is a program of Commonpoint NY, Inc., a multipurpose social service agency. Our mission is to sustain and enhance the quality of family and individual life for all members of our community, regardless of religion, ethnic or cultural background, national origin, gender identity or expression, sexual preference, age, or disability, within a pervasive and inclusive environment that facilitates individual growth, meets individual needs and builds community. We accomplish this mission through a broad range of social, educational, and recreational services that reach community members of all ages and backgrounds.

Duties and Responsibilities

• Functions as part of a multidisciplinary team consisting of social workers, nurses and administrative staff.
• Greets clients and answers telephones.
• Explains services available to new clients.
• Manages requests for transportation and schedules accordingly.
• Data entry - enters units of service for group activities, transportation, and other services as assigned by the Program Director, into the NYC Aging's VIVE database in a timely manner.
• Provides clerical support to the team including copying, filing, mailings, and maintaining supply inventory.
• Collaborates with team to develop and organize new programming, special events, trips, calendars, flyers, and program guide descriptions for activities.
• Facilitates recreational and social activities as needed.
• Interfaces with NORC Advisory Board members and takes minutes at meetings.
• Participates in monthly meetings with other Program Assistants in the Older Adult Services department, as well as quarterly meetings with all department staff.
• Attends staff development trainings, agency-wide meetings such as Town Hall with the CEO, and participates in other agency events.
• Other duties as assigned.

Education, Experience, and Required Competencies

• Computer literate, including experience utilizing Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.); efficient use of the Internet and ability to use Zoom and Google Meets technology.
• Preferably 3–4 years of administrative experience in an office setting; experience in non-profit environment a plus; college degree preferred.
• Ability to work efficiently and effectively under pressure to meet production deadlines.
• Excellent time management skills and ability to prioritize daily workload independently.
• Demonstrated sensitivity to the aging population a plus.
• Must have excellent interpersonal skills as well as solid verbal and written communication skills.

Job Details

• Schedule: Full-time, Monday through Friday, 40 hours; some evening or Sunday hours may be required.
• Office Location: Whitestone, Queens.
• Union position.
• Salary: $45,000 plus benefits.

Send resume with cover letter to View email address on click.appcast.io and View email address on click.appcast.io.

Only qualified candidates will be contacted.

Commonpoint NY, Inc. is an equal opportunity employer.