Account Manager
$26.44k - $55kPEAK Technologies
Peak Technologies Sales ProfessionalFor over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.Pay: $26.44 USD / $55,000 yearly approx.Job Summary & ScopeResponsible for the sale of PEAK Technologies solutions to new and existing customers in the SMB and Mid-Market space. Manage and exceed sales and margin goals as well as budget expectations. Prospect new business and obtain new customers by positioning Peak's products and full solution offerings through telephony, email, social media and face-to-face interactions. This role also needs to build strong, strategic, long-term relationships with key customer decision makers, original equipment manufacturer (OEM) partners, ISV Partners, and other regional business partners to ensure Peak provides complete business solutions.Key AccountabilitiesDrive the sale of PEAK Solutions to meet/exceed sales and margin goals.Use existing customer base, prospecting and new lead information to develop and increase the sales of PEAK offerings.Conduct discovery calls and deeper needs analysis to assess customer requirements and alignment with company offerings.Prepare, revise, and send initial price quotes or proposals based on standard pricing models and product/service configurations.Manage and track early-stage sales pipeline activity, ensuring consistent follow-up and documentation in the CRM.Work as an individual team member, to meet/exceed individual sales targets and goals.Track and manage sales opportunities from lead to closureFacilitate proper quoting, positioning, promoting and selling of PEAK Solutions to ensure high close rates.Ensure accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis.Build and maintain long-term customer retention and relationships by researching and developing existing customers, as well as new leads.Responsible for assigned accounts but may be required to transition accounts to other sales teams/business segments as determined.Ensure a strategic, "One Peak" mindset – managing accounts and business priorities.Work closely with various Sales Leadership.Establish and maintain good business relations with customers and external contacts, including our partner community.Maintain effective working relationships, communication, and coordination with all co-workers, and leadership.Engage with prospects who have been pre-qualified or identified through outbound and inbound efforts.Support sales campaigns, product launches, and territory initiatives as directed by Sales leadership.Maintain strong product and industry knowledge to effectively communicate value propositions.Education + Experience + Key TraitsBachelor's degree in Business, Marketing, Communications, or a related field preferred; relevant work experience may be considered in lieu.1+ years of experience in sales support, business development, or sales role.High level of initiative and a persistent, goal-driven mindsetProficiency in CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools.Strong communication skills with the ability to convey technical and value-based messaging.Solid organizational and time management abilities.Basic financial and analytical skills to support quoting and deal structure.Team-oriented mindset with the ability to collaborate across departments.Comfort with evolving priorities and managing multiple prospects concurrently.Typical Performance TargetsService Delivery: Sustained, measured excellence in project & process deliveryCost To Serve: Sustained, measured excellence in delivery efficiency with expected continuous improvementInnovation: Step changed delivery in, quality, and/or costLanguage SkillsPrimary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.Read and interpret documents, procedure manuals and various correspondence from both internal and external.Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.SupervisionRole is not responsible for supervising direct or indirect reportsDecision Making + ReasoningAble to take accountability and responsibility for business target delivery and decision making.Working RelationshipsAssigned Sales ProfessionalSales Admin TeamKey CustomersKey VendorsPhysical RequirementsActivity - Amount of TimeNone - Under 1/3 - 1/3 to 2/3 - Over 2/3Stand - XWalk - XSit - XUse hands to finger, handle, or feel - XReach with hands and arms - XClimb or balance - XStoop, kneel, crouch, or crawl - XTalk or hear - XLift Up to 25lbs - XPeak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.
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