Litigation Case Manager

Accentuate Staffing is seeking a Pre-Litigation Case Manager to join a personal injury law firm in Raleigh, NC. This position is responsible for managing a high-volume caseload of personal injury claims from intake through resolution while providing exceptional support and communication to clients throughout the claims process.

Responsibilities:

• Manage and organize a high-volume caseload of personal injury matters, including bodily injury and property damage claims.
• Maintain regular communication with clients to gather treatment updates, address concerns, and monitor the progress of medical care.
• Establish, track, and follow up on insurance claims while ensuring timely progression through each stage of the pre-litigation process.
• Build and maintain professional relationships with clients, healthcare providers, insurance adjusters, and other relevant parties.
• Identify potential claim issues and collaborate with Pre-Litigation Managers and Attorneys to develop appropriate solutions.
• Review, organize, and summarize medical records and other supporting documentation for case development.
• Prepare and submit comprehensive settlement demand packages to insurance companies and follow up to support timely resolution.

Requirements:

• Associate degree and/or NC Paralegal Certificate preferred.
• Bilingual English/Spanish skills highly preferred.
• 1–3 years of recent experience in a personal injury law firm as a Case Manager, Paralegal, or similar legal professional.
• Prior experience managing a high-volume caseload in a pre-litigation or litigation environment.
• Proficiency with Microsoft Office, legal research databases, medical lien portals, and case management software such as GrowPath or Filevine.
• Strong organizational, analytical, communication, and time-management skills with the ability to prioritize multiple cases and deadlines.