Customer Success Manager LATAM
Framework Ventures
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit Our Customer Success Managers work closely with institutional clients and partners providing white glove service in discovering their business needs ensuring they are optimizing our suite of BitGo products. We are seeking a CSM based in Sao Paulo who will nurture relationships with clients across the LATAM region. Responsibilities Guide new customers through the onboarding process, ensuring a smooth transition and understanding of our products/services. Develop and maintain strong, long‑lasting relationships with clients, acting as their primary point of contact. Provide timely and effective Level 1 support to address customer inquiries, issues, and requests, escalating as needed to ensure prompt resolution. Gather and relay customer feedback to internal teams to inform product development, marketing strategies, and overall customer experience enhancements. Skills & Experience Strong desire to learn, curiosity to understand how things work. Fluent in both English and Portuguese, Spanish preferred. Motivation to be a champion of customers and represent their voice with empathy. Entrepreneurial approach to owning responsibilities with strong accountability to delivering outcomes. Ability to handle conflicting priorities, creative problem‑solving skills. Strong written and verbal communication skills. Experience in the cryptocurrency trading, custody space preferred. Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets. #J-18808-Ljbffr Framework Ventures
- ...authentic videos that convert. We’re growing and looking for a Success Manager who’s confident, proactive, and thrives on helping clients... ...well‑being How to apply? Send your LinkedIn URL or CV to: Customer Success Team Lead Please answer this in your email: What kind...SuggestedRemote job
- Framework Ventures is seeking a Customer Success Manager based in the United States to provide exceptional service to institutional clients. You will guide customers through onboarding, develop strong relationships, and provide Level 1 support while gathering feedback...Suggested
- Crisalix is seeking a Customer Success Manager for the US market, working remotely from Latin America. The ideal candidate will have 5+ years of tech support or sales experience within a B2B SaaS environment, along with strong communication skills in both Spanish and English...SuggestedRemote job
- ...Society is seeking a strategic Field Marketing Manager to lead regional marketing efforts across Canada and LATAM. This role is ideal for an experienced B2B technology... ...and ROI align with corporate goals. Success will be measured by your ability to turn strategy...Suggested
- ...value of software solutions to our customers. The primary responsibility will be to manage and close a pipeline of software... ...& target prospects in the LATAM territory via prospecting. Work... ...with key prospects Demonstrated success using a consultative approach with...SuggestedWork from homeWorldwideHome office
- ...with IT and business teams, translating customer needs into technical priorities. This remote... ...for large enterprise customers and managing complex projects. Strong command of Spanish... ...transformation are essential. The successful candidate will ensure customers realize...Remote work
$200k - $300k
.... At Bank of America, you can build a successful career with opportunities to learn, grow,... ...relationships. Key Responsibilities Manage and grow relationships with institutional... ...pension clients, primarily focused on LATAM equity exposure Distribute equity research...Work experience placementWork at officeShift workDay shift- ...Customer Success Manager Sourgum is seeking a dynamic and driven individual to join our team as a Customer Success Manager. The ideal candidate will work closely with our Account Executive team to maintain and expand relationships with our clients. This role requires...Work at officeFlexible hours
- ...Customer Success Manager Our client, a leading digital product sampling platform enabling brands to reach and engage consumers through targeted, data driven product experiences, is looking to hire a Customer Success Manager. Key Responsibilities •Own the success, health...
$140k - $160k
...Customer Success Manager Boston or NYC Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. We are building an AI layer that can accurately and scalably synthesize information from medical records, with the...2 days per week- ...Enterprise Customer Success Manager Who Connecteam is: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores...Remote workWorldwideShift workDay shift
- ...India’s most talent-dense robotics team consisting of individuals from IITs, Stanford, UCLA, etc. About the role The US Customer Success Manager owns the full deployment lifecycle of Origin’s drywall finishing construction robot — from first assembly and...For subcontractorFlexible hours
- ...environment, demand excellence, and want to help build the future of finance, we invite you to join us. The Role Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You'll own a portfolio of...Work at office
$200k - $265k
...build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an Enterprise Customer Success Manager for Industries, you'll be the strategic partner and a trusted...Work at officeVisa sponsorshipFlexible hours$70k - $95k
...across hedge fund, investment banking, management consulting, and law firm verticals have... ...culture. Our core values - Action Oriented, Customer First Mindset, Effective Team Players,... ...upcoming opportunities on our Customer Success team. Customer Success Managers at...Work experience placementWork at office3 days per week$65k
...Role Summary We're looking for a Customer Success Manager to join our fast-growing team and serve as the trusted partner for our small business customers. This is an early-career role where you'll spend most of your day on calls helping business owners adopt our...Work at officeLocal area$95k - $125k
...As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards. Why this role exists At Tracksuit, Brand Champions...Work at officeWork from homeFlexible hours- ...way they use information. Your Role: Join our dynamic Customer-facing team and help us shape the future of Enterprise Search... ...with some of our most strategic customers. As a Customer Success Manager, you will be pivotal in nurturing and expanding our engagement...Remote work
- ...Customer Success Manager — WinCap & QSS/OASIS Harris School Solutions · Remote-based with frequent on-site client visits (U.S.) · $72,000–$82,000/year · Travel ~25–50% Why this role matters Every school day, district business officials open WinCap and QSS/OASIS to do...Casual workRemote work
- ...Nevis Customer Success Manager Nevis is building the world's first AI wealth management platform. In just 9 months, Nevis has grown to have over $50 billion of assets under management on its platform and is on track to have over $100 billion by the end of this year...
$53k - $71k
...Customer Success Manager II Begin your career as a Customer Success Manager II at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal...Work at officeLocal areaFlexible hours3 days per week$140k - $160k
...work better and stay at the center of successful organizations. Following our recent... ...Reporting into the Director, Enterprise Customer Success, the ideal candidate will be customer... ...-facing experience in Customer Success Management / Client Service / Account Management...$86.5k - $108k
...BOX) is the leader in Intelligent Content Management. Our platform enables organizations to... ...world of content management and empower our customers to completely transform workflows across... .... WHY BOX NEEDS YOU Our Customer Success team powers long-term customer value and...Live inWork at officeRelocationShift work3 days per week$50k - $100k
...About the job Customer Success Enablement Manager Customer Success Enablement Manager Location: Onsite - New York, NY (5 days/week required) Compensation: Base Salary: $50,000 - $100,000 OTE: $75,000 - $125,000 Visa Sponsorship: Not available...Remote work- ...Customer Success Manager PointOne is reinventing how law firms operate. Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We're a venture-backed startup made up of engineers...Work at office
$50k - $70k
...Customer Success Manager I New York City, New York Your Impact The Customer Success Manager I is responsible for ensuring maximum client retention, satisfaction, and growth. They proactively address customer concerns, provide timely solutions, and support customers...H1bVisa sponsorshipFlexible hours$70k - $75k
...World War II - remain a cornerstone of the company’s foundation today. Learn more about Axel Springer [ WE’RE HIRING A CUSTOMER SUCCESS MANAGER TO JOIN OUR ACCOUNT MANAGEMENT TEAM AT EMARKETER. THE ROLE AND TEAM: As a Customer Success Manager, you'll partner...InternshipWork at officeRelocation packageShift work$300 per month
...accounting firms in the country. As our customer base grows, so does the long-term opportunity... .... We're building a dedicated Customer Success function to own those relationships.... ...customer relationships in a CS or account management role Direct ownership of a renewal...Full timeWork at office$90k - $110k
...Customer Success Manager Runwise is looking for a Customer Success Manager who is highly motivated, results-oriented, and focused on business growth opportunities. Runwise is the leading smart operating system for buildings. We control and optimize every system—including...Summer workWork at officeFlexible hours- ...Customer Success Manager Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate...Full timeContract workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager LATAM. Be the first to apply!
- entry level customer success manager New York, NY
- customer success manager remote New York, NY
- sr. customer success manager New York, NY
- customer success manager csm New York, NY
- senior customer success manager New York, NY
- client success manager New York, NY
- educational customer success manager New York, NY
- lead customer success manager New York, NY
- enterprise customer success manager New York, NY
- customer success manager New York, NY


