Sr. Operations Associate, Policy and Communications

About the Team The Global Policy and Communications team shapes how DoorDash, Deliveroo and Wolt show up in the world. Our Communications team is the voice of our company, telling the stories that amplify our impact and align our employees, merchants, Dashers, and partners around our mission. Our Public Policy team ensures DoorDash’s perspective is represented in the conversations that shape the future of work, commerce, and local economies. Together, we connect our business to the communities we serve and advance the policies and narratives that help them thrive. About the Role The iPoCo Chief of Staff function exists to make the global Policy and Communications organization run better, more strategically, and more efficiently, and as one integrated team. This role is the operational engine behind that mission. We're looking for a sharp operator who thrives in that space: someone who can own a budget process, design a planning cycle, and fix a broken workflow — and who gets genuine satisfaction from making a complex organization run well. You’re autonomous, structured, and curious. You are AI proficient, and you’re always looking for the next application. You make the people around you more effective just by being on the team. Responsibilities Procurement & Vendor Operations Manage a contingent worker who owns day-to-day vendor onboarding and payment processing — serving as their manager, thought partner, and escalation point Own the overall PoCo procurement function: set the strategy, ensure quality and compliance, and continuously improve the systems the team runs on Serve as a liaison with Finance and Legal on procurement policies, escalations, and process improvements Budget Operations Own the operational mechanics of budget tracking and reporting across the global org — maintaining real-time visibility, flagging risks, and surfacing insights proactively Partner with the Chief of Staff on annual and H2 planning, and prepare leadership-ready materials for budget reviews and resource discussions Strategic Planning Design and run key global planning processes — annual planning, H2 planning, priority workstream tracking — owning the logistics, documentation, and follow-through that make them actually work Maintain the systems we use to track priorities and execution across the leadership team Global Team Operations Own the team’s shared operational infrastructure: onboarding materials, intranet content, shared drives, and team-wide resources Support planning and logistics for global meetings and team events AI & Process Innovation Proactively identify opportunities to use AI tools to automate or streamline how we work Test, iterate, and share learnings with the broader team — helping build iPoCo’s practical AI capabilities over time Qualifications 4–6+ years of experience in operations, strategy & operations, chief of staff support, or project management A true operator: you’ve owned complex processes, managed budgets, and built systems that other people actually use Strong project management instincts — you track things, follow through, and close loops without being asked Comfortable building structure in ambiguous environments AI-curious and proactive about it — you’re already experimenting and always looking for the next application Strong communicator who can synthesize complexity into crisp materials for senior audiences Collaborative and low‑ego; you get things done through others and make the team better by being on it Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. DoorDash offers a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked; paid sick time accrued at 1 hour for every 30 hours worked. Statement of Non-Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr DoorDash