Assistant Facilities Manager (Contract | Multi-Site Operations)

Job Description

Job Description

Our client is seeking a detail‑oriented and proactive Assistant Manager – Facilities to support day‑to‑day facility operations across several locations. This contract role focuses on quality assurance, vendor coordination, utilities support, and customer issue resolution, ensuring facilities remain safe, compliant, and well‑maintained.

Onsite | No Visa Sponsorship | No Relocation Assistance

Contract Duration: 2-3 months | W2

Responsibilities:

Quality Assurance

• Identify recurring issues and escalate items requiring corrective action.
• Review janitorial and facility site visit reports to verify work completion and adherence to service standards.

Utilities & Billing Support

• Track discrepancies and coordinate resolution with utility providers.
• Assist with utility account setup for new sites and support ongoing billing processes for existing locations.

Administrative Coordination

• Maintain accurate records and ensure timely submission of required documents.
• Support business licensing, compliance documentation, and other administrative workflows tied to facility operations.

Customer Issue Resolution

• Coordinate with vendors and internal teams to ensure timely resolution.
• Triage and troubleshoot facility‑related customer concerns with professionalism and urgency.

Vendor Management

• Support vendor performance tracking and ensure service expectations are met.
• Identify, evaluate, and assist with onboarding qualified vendors in new and existing regions.

Qualifications (Must-Haves)

• Excellent communication and problem‑solving skills.
• Strong organizational skills and high attention to detail.
• Familiarity with vendor sourcing and management preferred.
• Ability to manage multiple priorities in a fast‑paced environment.
• Basic understanding of utilities setup and billing processes is a plus.
• Experience reviewing reports and ensuring compliance with quality standards.
• 2+ years of experience in facilities coordination, property management, or a related field.
• High School Diploma or GED required. An Associate or Bachelor's degree in business, facilities management, or a related field is preferred but not required.

Preferred Skills:

• Experience supporting multi‑site operations.
• Customer‑service mindset with a proactive approach to issue resolution.
• Comfortable working cross‑functionally with internal teams and external vendors.