Assistant General Manager - Springhill Suites Downtown Seattle/South Lake Union

Job Description

Job Description

Join Legacy Hospitality as an Assistant General Manager

Are you a hospitality leader ready to take the next step in your career? Join Legacy Hospitality as an Assistant General Manager and play a key role in driving operational excellence, guest satisfaction, and team success.

As the Assistant General Manager, you will work closely with the General Manager to oversee daily hotel operations, support department leaders, and ensure exceptional guest experiences. This position is ideal for a motivated leader who thrives in a fast-paced environment and is passionate about developing teams and delivering results.

We offer competitive pay, comprehensive benefits, and a culture where leadership, growth, and dedication are recognized and rewarded.

Why You Will Love Working With Us

At Legacy Hospitality, our culture is built on CARE:

• Compassion
• Authenticity
• Respect
• Empathy

We are committed to creating a workplace where team members feel supported, valued, and empowered to grow.

Benefits for Full-Time Employees Include

• Medical, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• 401(k)

Benefits for All Employees Full-Time and Part-Time Include

• Employee Discounts
• Growth and Advancement Opportunities
• Sick Pay

What You Will Do

As an Assistant General Manager, you will:

• Support the General Manager in overseeing all aspects of hotel operations
• Partner with department leaders to ensure service, quality, and operational standards are consistently achieved
• Monitor guest satisfaction and address guest concerns in a timely and professional manner
• Assist with recruiting, training, coaching, and developing team members and department leaders
• Ensure compliance with company policies, brand standards, and safety regulations
• Support budgeting, forecasting, labor management, and expense control efforts
• Analyze operational performance and implement strategies to improve efficiency and profitability
• Conduct property inspections to ensure cleanliness, maintenance, and presentation standards are maintained
• Foster a positive and engaging work environment focused on teamwork and accountability
• Act as Manager on Duty as assigned and provide leadership during all shifts

What We Are Looking For

We are seeking leaders who are:

• Passionate about hospitality and guest service
• Strong communicators with proven leadership abilities
• Organized and capable of managing multiple priorities
• Results-driven with strong problem-solving skills
• Professional, adaptable, and team-oriented
• Committed to developing others and building strong workplace culture

Preferred Qualifications

• Previous hotel leadership experience as an Assistant General Manager, Operations Manager, Department Head, or similar role
• Experience managing multiple hotel departments and operational functions
• Knowledge of hotel financials, labor management, and budgeting
• Familiarity with hotel property management systems and reporting tools
• Strong understanding of guest service standards and hospitality operations
• Bachelor's degree in Hospitality Management, Business, or a related field preferred

Physical Requirements and Essential Job Functions

This position requires both administrative and operational responsibilities. Candidates must be able to:

• Stand and walk for extended periods throughout the property
• Occasionally lift, carry, push, or pull up to 25 pounds
• Travel between guest areas, meeting spaces, and operational departments
• Work a flexible schedule, including evenings, weekends, holidays, and special events as needed
• Respond to operational and guest service issues in a timely manner
• Maintain focus and productivity in a fast-paced hospitality environment

Ready to Apply?

If you are a driven hospitality professional who is passionate about leadership, guest satisfaction, and operational excellence, we invite you to apply and grow your career with Legacy Hospitality.