Warehouse Training Manager

Job Description

Job Description

Warehouse Training Manager

Location: Arlington, TX
Job Type: Full-Time | Onsite

About Tellworks Logistics

Tellworks Logistics, headquartered in Atlanta, Georgia, with locations throughout the United States, is a leading provider of supply chain services. We offer warehouse and logistics services, value-added solutions, and supply chain consulting to companies that depend on operational excellence and personalized service.

Together with our affiliated companies, Makt-Trans Freight and AIMSPlus+ Software, Tellworks Logistics provides integrated transportation, warehouse management, and inventory solutions.

As a rapidly growing logistics company known for our entrepreneurial spirit and agility, we are seeking an experienced, hands-on Warehouse Training Manager to support operational excellence, employee development, and workplace safety at our Arlington, TX facility.

Job Overview

The Warehouse Training Manager is responsible for leading and executing practical, hands-on training initiatives that support safe, efficient, and consistent warehouse operations.

This is a highly hands-on position requiring a strong presence on the warehouse floor. The ideal candidate will work directly with warehouse associates, supervisors, and operational leadership to ensure employees are properly trained, confident in their responsibilities, and consistently performing to established operational and safety standards.

Rather than focusing primarily on classroom instruction or online training development, this role emphasizes on-the-job training, practical demonstrations, real-time coaching, employee competency assessments, and continuous improvement.

The Warehouse Training Manager will also play a key role in reinforcing OSHA requirements, Environmental, Health & Safety (EHS) practices, and company safety standards through employee training and daily operational engagement.

Key Responsibilities

Hands-On Warehouse Training & Employee Development

• Lead hands-on training for new hires and existing warehouse employees, ensuring they understand their job responsibilities, operational procedures, and safety expectations.
• Conduct on-the-job training across key warehouse functions, including receiving, picking, packing, shipping, inventory management, and material handling.
• Demonstrate proper warehouse procedures, equipment operation, and safe work practices directly on the warehouse floor.
• Provide ongoing coaching and refresher training to improve employee productivity, accuracy, efficiency, and safety.
• Partner with warehouse supervisors and department leaders to identify skill gaps and implement targeted training solutions.
• Evaluate employee readiness and competency through direct observation, practical demonstrations, and hands-on skills assessments.
• Support cross-training initiatives to improve workforce flexibility and operational efficiency.
• Ensure employees are adequately trained before independently performing assigned tasks.

Operational Excellence, OSHA Compliance & EHS

• Partner with warehouse leadership to promote a strong safety culture and reinforce compliance with applicable OSHA regulations, EHS policies, and company safety procedures.
• Conduct hands-on safety training covering proper material handling, equipment operation, hazard recognition, personal protective equipment (PPE), and safe work practices.
• Support forklift and powered industrial truck (PIT) training, evaluations, and operator certification processes in accordance with applicable OSHA requirements.
• Conduct regular observations on the warehouse floor to identify unsafe behaviors, training gaps, and opportunities for immediate coaching and corrective training.
• Collaborate with operations leadership and EHS personnel to reinforce safety protocols, address training deficiencies, and support corrective actions following incidents or near misses.
• Assist with safety inspections, audits, and compliance initiatives by ensuring employees receive required training and appropriate documentation is maintained.
• Reinforce standard operating procedures (SOPs), work instructions, and established safety expectations across warehouse departments.
• Identify opportunities to reduce operational errors, prevent workplace incidents, and improve overall warehouse performance through effective training.
• Support the implementation of new equipment, processes, and operational changes by providing practical training and direct employee coaching.

Training Coordination & Continuous Improvement

• Coordinate new hire onboarding and ensure employees receive appropriate operational and safety training.
• Develop, maintain, and update practical training materials, SOPs, skills checklists, and work instructions as needed.
• Maintain accurate training records, equipment certification documentation, and employee competency assessments.
• Monitor training completion and effectiveness, identifying opportunities to improve employee performance and operational consistency.
• Collaborate with operations leadership to establish consistent training expectations across departments and shifts.
• Provide feedback to supervisors and management regarding employee progress, training needs, and areas requiring additional support.
• Support continuous improvement initiatives focused on operational efficiency, employee development, quality, and workplace safety.
• Serve as a resource for warehouse supervisors and team leads in reinforcing training standards and developing employee capabilities.

Qualifications

Required Qualifications

• Previous experience in warehouse operations, distribution, logistics, or a similar industrial environment.
• Experience providing hands-on employee training, coaching, or performance development in an operational setting.
• Strong understanding of warehouse workflows, standard operating procedures, and material-handling practices.
• Working knowledge of applicable OSHA regulations, warehouse safety requirements, and EHS principles.
• Ability to demonstrate warehouse tasks, evaluate employee competency, and communicate instructions effectively.
• Ability to identify unsafe work practices and provide constructive, real-time coaching.
• Strong leadership, interpersonal, communication, and organizational skills.
• Ability to build effective working relationships with employees, supervisors, and operational leadership.
• Comfortable spending the majority of working hours on the warehouse floor in a fast-paced, physically active environment.
• Basic computer proficiency, including Microsoft Office and maintaining training documentation.
• Ability to adapt to changing operational priorities and support training needs across different departments and shifts.

Preferred Qualifications

• Previous experience as a Warehouse Trainer, Training Supervisor, Warehouse Supervisor, Operations Supervisor, or similar role.
• Forklift operation experience and familiarity with powered industrial truck training and certification requirements.
• OSHA 10-Hour or OSHA 30-Hour General Industry training.
• Experience supporting EHS initiatives, workplace safety inspections, incident prevention, or corrective action programs.
• Experience with warehouse management systems (WMS) and inventory control processes.
• Experience developing practical training guides, competency assessments, and standard work instructions.
• Background in continuous improvement, operational efficiency, or warehouse safety initiatives.
• Relevant professional certifications or postsecondary education in logistics, operations, occupational safety, or a related field.

Working Conditions

• Full-time, onsite position in Arlington, TX, five days per week. Remote or hybrid work is not available.
• The majority of working time will be spent in an active warehouse environment, providing hands-on training and working directly with employees and operational leadership.
• Requires frequent standing, walking, and movement throughout the warehouse.
• Exposure to typical warehouse conditions, including moving equipment, varying temperatures, and operational noise.
• Must follow all applicable workplace safety procedures and personal protective equipment requirements.
• May require additional or irregular hours to support operational priorities and training across shifts.
• Occasional travel of less than 25% may be required to support other company locations, with business travel expenses reimbursed.

Benefits:

• 401(k) with company matching
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Opportunities for professional growth and career advancement

Equal Employment Opportunity

Applicants must be authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Tellworks Logistics is an Equal Opportunity Employer and provides equal employment opportunities without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.

Tellworks Logistics is proud to be a drug-free workplace.