Police Records Clerk I- Police Records Specialist

Police Records Clerk I (Police Records Specialist) Come Work for the City That Works for You. City of Columbia, Missouri Full-Time | Starting at $17.98 per Hour + Outstanding Benefits | Columbia Police Department Posting Number: 4272P Department: Police Division: Support Services Job Code: 01001 FLSA Status: Non-Exempt Union Affiliation: CPCA Pay Grade: 104 Openings: 3 Positions Available Application Deadline: August 28, 2026 Build a Career Supporting Public Safety The Columbia Police Department is looking for organized, customer-focused professionals to join our Support Services team as Police Records Clerks. This position plays an essential role in helping officers, investigators, and the public by managing critical records, supporting emergency communications, maintaining confidential information, and providing outstanding customer service. If you enjoy working in a professional office environment, solving problems, helping people, and being part of a team that supports public safety, this is an excellent opportunity to begin or continue a rewarding career with the City of Columbia. Why Join the City of Columbia? Starting pay of $17.98 per hour Outstanding employee benefits including: Medical, dental, and vision insurance Missouri public retirement benefits Paid vacation, holidays, and sick leave Life insurance options Employee Assistance Program Professional development and training Stable full-time municipal employment Career advancement opportunities throughout City government Opportunity to support one of Missouri's premier law enforcement agencies What You'll Do Serve as the first point of contact for visitors to the Police Department Provide professional customer service in person, by telephone, and in writing Receive and process non-emergency requests for police services Enter information into the Computer-Aided Dispatch (CAD) system Maintain accurate police records and confidential information Process police reports, citations, warrants, and other official documents Assist police officers and investigators by researching records and providing information through the Records Management System (RMS) Conduct warrant, criminal history, and driver's license inquiries Prepare reports and maintain detailed documentation Support daily administrative operations within the Police Department Help ensure the accuracy, integrity, and security of public safety records Minimum Qualifications High school diploma or equivalent One to three years of experience in administrative support, records management, customer service, office administration, or a related field Required License & Certification Valid driver's license Missouri Uniform Law Enforcement System (MULES) certification within six months of hire The Ideal Candidate Has exceptional attention to detail Enjoys helping customers and solving problems Maintains professionalism in confidential situations Communicates effectively both verbally and in writing Works well independently and as part of a team Is comfortable using multiple computer systems and software applications Can manage multiple priorities while maintaining accuracy Values integrity, professionalism, and public service Schedule The Columbia Police Department provides public safety services 24 hours a day, seven days a week. Employees work a full-time 40-hour schedule and may be assigned to days, evenings, overnight shifts, weekends, or holidays based on operational needs. Specific schedules will be discussed during the interview process. Why This Position Matters Police Records Clerks are the backbone of the Police Department's administrative operations. Every report processed, every record maintained, and every citizen assisted helps officers stay focused on protecting the community while ensuring accurate and efficient public safety services. This is an excellent opportunity for candidates interested in careers in criminal justice, law enforcement support, public administration, records management, or municipal government. Applicants must successfully complete a comprehensive law enforcement background investigation before employment. Individuals needing accommodation to apply may call View phone number on click.appcast.io or TTY 711 (Missouri Relay). The City of Columbia is a merit-based, affirmative action, equal opportunity employer and participates in the federal E-Verify work authorization program. Pre-employment drug testing is required. Salary/Compensation: $17.98 per hour #J-18808-Ljbffr City of Columbia MO- HR