Business Office Manager and Human Resources Specialist

Business Office Manager & Human Resources Specialist

Full-Time | Meadow Brook Rehab & Nursing
Salt Lake City, UT

Are you someone who thrives at the intersection of people, processes, and purpose ? Do you enjoy supporting employees while also keeping business operations running smoothly? Meadow Brook Rehab & Nursing is seeking a full-time Business Office Manager & Human Resources Specialist to join our leadership team.

At Meadow Brook Rehab & Nursing, our mission is simple but powerful: provide exceptional care to our residents while creating a workplace where our employees feel supported, valued, and empowered to succeed.

We are a people-first organization. Really!
Our motto: Leading with integrity, empowering people, delivering outcomes.

About the Role

This hybrid role combines Business Office/Billing functions with Human Resources operations , making you a key liaison for both residents and employees. You'll oversee financial processes related to patient accounts while also serving as a trusted HR resource for our team.

Key Responsibilities

Business Office & Billing Operations

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  Manage all private-pay, copayment, and share-of-cost collections



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  Collect payments from residents or family members (cash/check)



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  Set up and manage payment plans when needed



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  Ensure insurance information is accurate, current, and properly entered



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  Assist with new admissions by verifying insurance and facility acceptance



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  Communicate clearly with residents regarding copays and billing timelines



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  Support accounts payable and accounts receivable processes



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  Work within PointClickCare and other facility systems

Human Resources & Employee Support

Onboarding & Training

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  Welcome and onboard new hires, completing all required documentation (DACS, E-Verify, etc.)



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  Ensure new employees attend orientation and complete required training



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  Track ongoing annual and semiannual training requirements

Day-to-Day HR Operations

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  Serve as the primary HR contact for employees



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  Maintain an accurate and up-to-date employee roster



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  Assist with PTO requests, missed punches, and payroll approvals



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  Support disciplinary processes and terminations with professionalism and compassion



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  Assist employees with workplace injuries and workers' compensation processes

Benefits & Insurance

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  Assist employees with benefits enrollment (medical, dental, vision, etc.)



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  Distribute benefits materials and answer general questions



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  Coordinate enrollments, deductions, and changes with corporate HR/payroll

What We Offer

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  Comprehensive medical, dental, and vision insurance



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  Employer-matching 401(k) retirement plan



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  Up to 16 days of paid time off annually



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  Company-paid life insurance



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  A supportive, collaborative, and people-centered workplace



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  A role where your work truly makes a difference

What We're Looking For

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  High school diploma or equivalent



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  1+ year of business office, billing, collections, or HR-related experience
  (SNF experience strongly preferred)



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  Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice)



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  PointClickCare experience highly preferred



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  Strong communication, organization, and problem-solving skills



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  Ability to read, speak, and understand English fluently



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  Positive attitude, flexibility, and a desire to improve systems and support people

If you're looking for a role where you can support employees, advocate for residents, and help a facility run smoothly , we'd love to hear from you.

Apply today and join the Meadow Brook Rehab & Nursing family.